Outstanding
"Matthew Hanlon of Marriott Lane has been managing several of our properties for a number of years. During that entire period his dedication, intelligence, market knowledge and expertise have been faultless. A consummate professional, Matthew excels not only at tenant selection and engagement but also on the property management side. The result is a seamless experience and a far better experience for both landlord and tenant. We cannot recommend Matthew highly enough: he is hands down streets ahead of his competition."
Charles | Landlord

"Matthew Hanlon has been exceptional at managing my two properties. He is always so efficient at everything, is a good communicator and just an overall really great person who is pleasant to deal with. Matthew always makes himself available and constantly exceeds expectations. I would highly recommend him managing your properties."
Jenna Yee Joy Bland | Landlord

Matthew Hanlon is a breath of fresh air in Property Management!
"I am pleased to share my positive experience with Matthew Hanlon who recently took over the leasing of my investment property. Matthew’s responsiveness, transparency and willingness to keep me informed every step of way has been a breath of fresh air. From the moment he stepped in, it was clear that he was dedicated to providing exceptional service and maximising the potential of my property.

His attention to detail is unmatched and has meticulously screened potential tenants, ensuring that the most suitable individual was chosen to occupy the property. This alone has given me peace of mind knowing that my investment is in good hands.

In addition to his professionalism, Matthew has also demonstrated a deep understanding of the local market. He has attracted prospective tenants quickly, minimising vacancy periods and maximising rental income.

Overall, I couldn't be happier with the level of service provided by Matthew Hanlon and all the team at Marriott Lane. Their dedication, expertise, and commitment to excellence has exceeded my expectations so far, and I wholeheartedly recommend them to anyone in need of top-notch property management services in the Lower North Shore."
Landlord | Cammeray, Sydney

Friendly service
"Agent very friendly and professional service"
Tenant | Wollstonecraft, Sydney

"Matthew has been absolutely top class in helping me find and secure properties. I reached out to Matthew on a Tuesday, 2 days later my name was signed on a lease. This is the second time Matthew has helped me and my dog Shadow out. Highly recommend and I will use Matthew for all my property needs in the future. Thank you Matthew."
Jonathan Tweedy | Tenant

"I’ve had great experiences working with Marriott Lane on a couple of occasions now and would highly recommend the agencies phenomenal Senior Property Manager, Matthew Hanlon. After securing a place with Matthew on the first occasion, I found him to be very personable, efficient, and professional. On the second occasion, Matthew went out of his way to keep me informed of properties that might suit my needs, resulting in securing another place with Marriott Lane. On both occasions, Matthew made the experience as stress free as possible, and has always demonstrated a high degree of professionalism, genuine interest and care in helping me secure a place quickly. He has been an outstanding Senior Property Manager and would highly recommend working with him."
Emma Todd | Tenant

"Marriot Lane has managed our property at St Leonards for 14 years. We have.stayed with this Real Estate company because of the exemplary management and professionalism our Property Manager, Matthew Hanlon has shown during this time. He knows the rental market extremely well and always seeks and finds excellent tenants. We have been very pleased with his attention to detail. We are always grateful for his advice and support. Thank you"
Sharon Humphreys | Landlord

Impeccable property management services
"I recently engaged Matthew Hanlon as my property manager when I decided to rent out my unit in Crows Nest, and I am very pleased with the service I received. From the moment we connected, Matthew built trust through his communication and proactive approach. Within just a week of our initial meeting, Matthew had organised professional photos of my property and facilitated the first inspection. His dedication to ensuring a seamless experience for both myself as the landlord and the tenant was evident at every stage of the process. I highly recommend Matthew Hanlon from Marriott Lane as a property manager."
Bronwyn | Landlord

Great first impression
"Great first dealings with this real estate. Patient, accommodating, easy application approval process. So far so good."
Hayley Flowers | Tenant

Quick and easy!
"Marriott Lane were super quick to get great renters in for us. I would recommend them to anyone."
Alessandra Doney & Timothy Leathart | Landlord

Great property management!
"The team from Marriott Lane Real Estate have been managing my property exceptionally for almost ten years. I am very happy with the top service provided by Matthew and Angelo over the years!"
Eric | Landlord

"Great Service from Matthew, I have a couple of properties managed by them, I really appreciate the high standard, consistent service!"
Bill Z | Landlord

Great Service
"Consistently providing great service with high standard, I love their consistency!"
Yuming Zheng | Landlord

"We wholeheartedly endorse Matthew Hanlon, Senior Property Manager at Marriott Lane Real Estate. Matthew has overseen our property on two separate occasions, and his professionalism, meticulous attention to detail, genuine care, profound knowledge, and expertise are exceptional. We have full confidence and trust in Matthew."
Kim | Landlord

Great agent
"Always our choice for agent in Sydney - always fantastic service"
Martin | Landlord

Excellent!
"Matthew is very reliable and efficient!"
Eunice | Landlord

Timely, courteous and professional service
"Matthew Hanlon has provided us with property management services for over 6 years. Always professional, responsive and courteous. Excellent service"
Leonie & Paul | Landlord

"I had the pleasure of renting through Matt Hanlon from Marriott Lane, its was one of the best experiences, i highly recommend Marriott Lane, they are experienced with great industry knowledge. Thanks again"
TJ Nijjar | Tenant

"Professional, courtesy and timely. Matthew Hanlon has provided us with excellent property management services for over 6 years."
Paul and Leonie | Landlord

We rented through Marriott Lane and our property manager was Matthew Hanlon. Matthew was a pleasure to work with, he was always prompt and responsive. He cared that we were happy with the rental and proactively helped sort out a couple of things for us. When we needed to move to a bigger place Matthew went above and beyond in providing good references for us to help us out. Great experience, would highly recommend.
Jenna | Tenant

"I cannot praise Matthew enough for his outstanding property management services. For the past 20 years, I've dealt with many property managers, and Matthew stands out as the absolute best. His attention to detail, thoroughness, and responsiveness are unparalleled. What truly sets him apart is his ability to anticipate all of the landlord's needs, providing a level of service that goes above and beyond expectations. Thank you, Matthew, for your exceptional work!"
Rocky Lam | Landlord

Great service
"Matthew Hanlon and team provided great service through our rental application process - fantastic communication and very fast processing our application and finalising our lease."
Adam & Lucy | Tenants

Top efficiency and friendly team
"Upon family recommendation I changed my property management agent to Marriott Lane a year ago with minimum fuss. Matthew proves to be a very engaging and informative manager, making sure that my property is well looked after. And now he is able to get me new tenants with no gap in vacancy. Very happy with the service indeed"
Sandra | Landlord

I’ve had a positive experience with the property manager, Matthew Hanlon, who assisted me in securing two rental properties over the past two years. His outstanding client engagement stood out to me. He was responsive, attentive, and consistently kept me informed throughout the process. His dedication to ensuring a smooth rental experience made the entire process seamless and enjoyable. Matthew has incredible commitment to customer service. I will continue to rent through Marriot Lane.
Alexandra | Tenant

Responsive
"Marriott Lane have always been professional and responsive."
Patrick & Elizabeth | Landlord

Great positive attitude and support by Matthew
"Over the couple of weeks we had the chance to participate to tens of inspections; but the one we had with your agency was one of the best. It is our very first time that we are going through renting a property in Australia. Matthew answered all our questions with patience and walked us step by step in terms of things that needed to be done. We appreciate the support; constant and open communication."
Ahmet & Deniz | Tenant

Definitely know the market
"Matthew is up to date with not only the market but the laws and bylaws and have the answers immediately. He has always been in my corner. It is a pleasure to work him. Nothing feels like it’s too much trouble."
Leanne & Chris | Landlord

Matthew Hanlon is a great agent!
"My experience has been nothing short of excellency. Matthew has demonstrated a high level of expertise in marketing and managing my rental units. Vacancies are filled promptly, and the properties are consistently well-maintained. His attention to detail ensures that the apartments are presented in the best light, attracting quality tenants."
Maggie | Landlord

Easy and professional
"Matthew from Marriott Lane Real Estate has an excellent knowledge of the real estate market in the area. He is highly professional, very responsive and made the process of renting-out our townhouse as smooth and easy for us as possible, all the way from the initial consultation to finding the perfect tenants. Highly recommended!"
Alex & Brooke | Landlord

Great property managers. Responsive and knowledgeable!
"I have been with Marriot Land for over 10 years. Shant is an outstanding property manager who is responsive, knowledgeable and experienced and does exceptionally well looking after both owners and tenants keeping them informed and properties well maintained."
Edgar & Natalie | Landlord

Efficient and Responsive
"Matthew has been a pleasure to deal with. He has excellent communication and has been very prompt with any requests. We recommend Marriot Lane as an agency"
Todd & Marj | Tenant

Reliable service
"I am very happy to share my positive feedback about Matthew Hanlon – our Property Manager. Matthew is always quick to respond to my queries, take care of any issues that come up, offer helpful advice, and handle any maintenance issues promptly and professionally. He also keeps me updated on the market trends and the performance of my property. I feel confident that my property is in good hands with him, and I would highly recommend them to anyone looking for a reliable, trustworthy, and high-quality property manager."
Nikki | Landlord

Highly recommendable. Very professional and respectful.
"To date easy to communicate with and respectful- they are responsive, respond within reasonable time to your calls and messages; are understanding, empathetic and friendly to deal with. I am happy with their professionalism and market knowledge. Everything has been smooth up to now. Thank you."
Anita & Nitin | Landlord

Super efficient real estate professional with deep industry knowledge and excellent communication!
"Matthew, a very diligent seasonal property manager who has managed and leased out tons of properties, kindly helped me secure a rental place that was a best fit for me. He was also very kind to give me constructive and professional advice on my interim stay and furniture storage before I moved in the new place. Excellent communication doubtlessly! His colleague Stephen who helped the previous owner sold the property to the new owner has also been incredibly nice to make sure my seamless move-in. Indeed it’s a professional team who knows the market especially lower north shore area best. Highly recommend for anyone who needs professional help with either selling or buying, leasing or renting a property! You’ll never go wrong with this fantastic team!"
Yvonne | Tenant

Friendly and professional. A rarity these days.
"From beginning to end the team have been excellent to deal with. Happy to recommend based on this experience."
Steven | Tenant

Amazing experience handled by an absolute professional
"We had the pleasure of moving into cammeray, with the help of Matthew Hanlon, who had the perfect blend of wanting to look after the owner but also clearly caring and wanting the best for new renters."
Owen & Georgina | Tenant

You can’t go wrong with Matthew
"In leasing out our 4BD dual occupancy we met with many agents and Matthew stood out immediately with his level of experience and insight. His dedication shows in how he reached out to us 1year on when we (made the mistake of) choosing another agent, even though we had moved overseas. In 1 week he was able to secure us a tenant while the previous agent wasted over a month with no results. We have since also been impressed with his ongoing management "
Cissy & Jeff | Landlord

Responsive and easy to deal with
"Matthew Hanlon at Marriott Lane has been great to deal with. He is always responsive, professional, and has a wealth of expertise. Would highly recommend!"
Steven & Melissa | Landlord

Local expert
"Matthew is clearly a local expert on the rental market and his advice has been clear and concise. Always friendly, professional and speedy I would definitely recommend Matthew to manage your property. Thanks to Matthew for helping me through this process for the first time."
Karen | Landlord

Friendly, timely and very helpful. From inspection, to application and approval/finalisation for a new lease, Matt was very friendly and thoughtfully helpful! The team was super prompt with communication. I am looking forward to working with Marriott Lane as a new tenant and feel confident of a great relationship!
Vanessa | Tenant

"Matthew Hanlon fantastic. Matthew is a fantastic agent. As a tenant he is great to deal with, punctual, reasonable and courteous. He doesn’t just work for the landlord, he works for the situation. I’m sure he is also fantastic at all other aspects of real estate and as a landlord myself I would be honoured to have him represent me and my property."
Nonneo Liberal | Landlord

"Within 1 week Matthew Hanlon was able to takeover our Wollstonecraft property with a brand new marketing campaign and secure a tenant - compare this to the 1month+ we wasted with another local real estate agent, who was subpar in performance at every stage of the process. Matthew’s work ethic, attention to detail & extensive experience really shines through - can not recommend him enough for leasing out & managing your property!"
Cissy Kang | Landlord

Great service and team
"I am delighted to share my glowing review for Matthew Hanlon, the exceptional real estate agent who recently assisted me in finding a stunning two-bedroom apartment on Miller St, North Sydney. Matthew's dedication, expertise, and personalized approach made my apartment hunting experience not only seamless but also enjoyable.From the moment I connected with Matthew, his professionalism and attentiveness were evident. He took the time to understand my specific requirements, preferences, and budget, ensuring that the properties he presented aligned perfectly with my needs. His in-depth knowledge of the North Sydney area and the local real estate market was truly impressive, as he provided invaluable insights and guidance throughout the entire process.Matthew's commitment to finding the ideal apartment for me was unwavering. He meticulously curated a selection of properties that checked all the boxes, sparing no effort to ensure that each viewing was well-organized and tailored to my preferences. His attention to detail was outstanding, as he effortlessly addressed all my queries and concerns, promptly providing the information I needed to make informed decisions."
Inderpreet & Medha | Tenant

Best property agency
"Matthew is throughly professional from the moment we contacted him. The process is clear and the advice he provides is invaluable to market and rent our property. Absolutely happy to work with Marriot Lane"
Chee & Jovina | Landlord

Friendly, timely and very helpful
"From inspection, to application and approval/finalisation for a new lease, Matt was very friendly and thoughtfully helpful! The team was super prompt with communication. I am looking forward to working with Marriott Lane as a new tenant and feel confident of a great relationship!"
Vanessa | Tenant

Matthew is a fantastic agent.
"As a tenant he is great to deal with, punctual, reasonable and courteous. He doesn’t just work for the landlord, he works for the situation. I’m sure he is also fantastic at all other aspects of real estate and as a landlord myself I would be honoured to have him represent me and my property."
Mike | Tenant

Responsive and Professional
"We have had a fabulous moving experience, if moving could ever be a good thing. Our place is exactly as we expected, Matthew was responsive and easy to talk to on the phone. He helped us navigated all the utilities and forms with ease."
Alisha & Jody | Tenant

Very Effective
"Quickly and efficiently marketed, knowledge clearly gleaned from long experience, communication frequent, consistent, clear and polite.
However, we expected a higher rent, especially in view of raised costs."
Virginia | Landlord

"We have had a fabulous moving experience, if moving could ever be a good thing. Our place is exactly as we expected, Matthew was responsive and easy to talk to on the phone. He helped us navigated all the utilities and forms with ease."
Alisha & Jody | Tenant

"I was very lucky to deal with Mr.Matthew Hanlon. I have known him for a good 20 years, and he has always been consistent with his professionalism and work ethic throughout these years. I was in Japan and I rang Mr. Hanlon, I had no where to live, made one phone call and email to Mr. Hanlon, and he called my son immediately and sort my wife and I out. Truly 1st class service with no fuss. I would recommend Marriot Lane to all my friends. Thank you once again Mr. Hanlon for helping us out."
Luke | Tenant

"I wish to provide my opinion of Matthew Hanlon , senior property manager of Marriott Lane. Matthew is a true professional and is very conscientious in carrying out his tasks. He is also very responsive to requests made by his clients. I have no hesitation in recommending him to anyone seeking an efficient and reliable property manager."
Richard | Landlord

Professional management from Matthew Hanlon
"Matt Hanlon has been managing a mixed use property (retail and residential) for me for over 4 years now and has always done an exceptional job.
I am particularly impressed with the manner in which he deals with the tenants who seem to trust and respect his management. He is also a particularly adept communicator, keeping me abreast of issues when and even prior to them occurring. All in all, Matt is a very prosessional person with whom to do business and I believe he always has my best interests at heart."
Tony | Landlord

Awesome Job Matthew
"When looking for a real estate agent to rent out my place I got Matthew's Hanlon's name from someone who I trust, so was confident he would do a good job. Spoke to him on Tuesday, he organise a photographer in on Sunday (the only day i had free) Open day on the following Wednesday and rented out that night. But the most important thing was getting a tenant who would appreciate my place and look after it like i would. I'm confident Matthew got the right person for my place. Thanks Matthew Hanlon"
Michael | Landlord

FEEL LIKE PART OF THE MARRIOTT FAMILY
"Marriott Lane Real Estate are professional and definitely know how to look after their customers. They look after you from beginning to end. Everything is streamlined so that it makes the process of renting easy. I have dealt with them twice now and I feel like part of the family. They go beyond the call of duty when there is any issue. Matthew Hanlon in particular has really looked after us. I can also confidently say they look after the landlords property as if it was their own. Carrying out thorough regular inspections and repairs are done promptly and efficiently. The girls in the office also offer great service. Would recommend highly for any rental needed. Both as a tenant and a landlord. Thanks Marriott 😁"
Antonella & Manuel | Tenant

Smooth transaction and communication
"Mathew has been very helpful. Bery smooth turn over. We’ll communicated. All in 1 day"
Chris Alvin | Tenant

Friendly and attentive
"I can highly recommend Marriot Lane, they have been friendly through every interaction and provided great insights through their guidance. Communication has been of a high standard through response time and clarity of information."
Mirran | Landlord

"Matthew Hanlon has been managing our investment property for over two years now and he’s been doing a great job. Always precise with timely inspections, spot on recommendations and sharing his insights on the property market - we are very happy to have him on our side."
Mete | Landlord

"Matt was super friendly and professional. He was helpful in explaining things and made my move very smooth. Thank you!"
Shuji | Tenant

“Matthew Hanlon is a true professional. As a tenant, we found Matthew to be approachable, pragmatic, genuine and respectful.”
David G | Tenant

"Professional and helpful. professional, friendly, proactive, responsive and helpful."
Kristina & Martin | Tenant

Great service
"Marriot Lane is a fantastic company that manages our flat. Matthew is our senior property manager, and he does an amazing job. We trust him with everything, and he always delivers a great service for us as landlords and I understand that tenants also appreciate him. We believe that Matthew though Marriott Lane delivers one of the best services and compared to other companies we use in other places we highly recommend them to any landlords out there. "
Martin Wise | Landlord

"Sincere thanks to Matt Hanlon for the superb job of managing our investment property in Cremorne for the past 18 months - totally professional, polite, responsive and pro-active. We, as landlords, were impressed with his attention to detail, thorough reporting and personable nature. Our tenants also found Matt to be considerate, polite and responsive. He also greatly assisted in the sale of the property with the appointed agents for which we were most grateful. We sincerely thank Matt for the peace of mind he provided us under his management and highly recommend him to landlords seeking a professional property manager."
Christine Roberts | Landlord

Great Experience
"Matthew’s market knowledge and work ethic are excellent. I’m new to this process and Matt has been really effective managing the property, with great service and great results."
Catalina Pachon Esteban | Landlord

"I had the pleasure of renting 2 separate properties from Marriot Lane Crows Nest. Matthew Hanlon really looked after me and my family, he and the team were professional, friendly and eager to help wherever necessary. 10/10"
Billy | Landlord

"I have been renting from Marriott Lane for a few years. Matthew Hanlon has been my property manager. Whenever there has been an issue with the property he has responded quickly. He is professional when organizing inspections and respectful when communicating. The only reason I no longer rent through ML is because I relocated. If I ever move back to the area I won’t go anywhere else. Thanks for making life easy, especially in the current rental market!"
Elle Freeman | Tenant

"This is the best property management company and their senior property manager Matthew is absolute key to this. Matthew has managed our flat for 15 years and knows exactly how to do this job to perfection. He suggests the tenants, he does the inspections and follows up on everything that is needed. He knows the flat and I think he genuinely cares about the property and his clients (both tenants and owners). I can also say that I do have other managers for other properties (not in Sydney) and these other property managers are not even in the same league as Matthew. We always explain to them how we want the job done (using Matthew as a reference) but non of the can do the same quality job. If you are in need of someone managing your property then Marriot Lane is the place to go to. You will never go anywhere else! Thank you, Matthew and Marriott Lane."
Hanna Hahn | Landlord

"The best agent. Matthew was my agent for 3.5 years and every step of the way was courteous, helpful and prompt. I’ve dealt with many agents as a renter in the past who always seem to cause trouble at all times but not with Marriott Lane. I am also a landlord in another country, and would absolutely recommend Marriott Lane for tenants and landlords due to their professionalism."
Paul Sands | Tenant

Very happy with Marriot Lane
"We have had Matt H as our property manager for 2 rentals here in Sydney and he’s all class. Very helpful and looked out for us whenever he could."
Will Hunt | Tenant

Matthew Hanlon very professional
"Matthew is doing an excellent job looking after my property. Any repairs requested by my tenants are attended to promptly, this keeps both my tenants and myself happy. I would recommend Matthew to anyone looking for a property manager."
Elaine | Landlord

"We received excellent professional service from Matthew Hanlon from Marriott Lane Real Estate in Crows Nest. He communicated well, was patient and courteous, and treated us with respect. He reacted immediately to requests for information. This was in strong contrast with the approach we recently received from other agents operating in the area."
Johan | Tenant

"If I could give 10 stars to Matthew Hanlon I would!!! I have been in the rental market for 13+ years and Matthew is by far the best Real Estate Agent I have had during this time. Matthew has been my Agent for 2+ years & I have just signed a new lease through Matthew because of his stand out management. I believe the difference between Matthew and many other Agents in the industry is that Matthew truly cares about his clients. Matthew communicates well, is prompt to action requests, is friendly and professional at all times. Thank you, Matthew for your ongoing support."
Kirsten | Landlord

"As a first-time landlord, working with Matthew Hanlon has been a breeze and he has really went above and beyond every step of the way to securing good quality tenants for our home, super communicative, friendly and professional. I Iike Marriott Lane's portfolio approach to property management as you get a PM who has a vested interest in finding you the best tenants in a speedy manner, as they are the ones who are running the open homes & will be liaising with the tenants ongoing. I'd highly recommend Matthew to anyone looking for a dedicated PM."
Alexandra | Landlord

"Matthew Hanlon is very experienced in the real estate industry. He is professional, very efficient and knowledgeable. I would definitely recommend his property management services to all landlords."
Cindy | Landlord

"It is a pleasant experience in working with Matthew Hanlon from Marriott Lane. Matthew is always been there when I need professional advice on Australia leasing market as I am an overseas landlord from Hong Kong. He offers justifiable and swift advice when I am looking at quality tenants. He helps me to save a lot of troubles in dealing with an overseas property, would definitely recommend to anyone I know."
Christina | Landlord

"I recently rented a property through these guys and dealt with Matthew. Absolute champion I’ve never had something go so smoothly and with as little drama. I was so impressed that I got him to rent out one of my investment properties and he exceeded my expectations. Highly recommend Matthew and Marriot Lane."
Daniel | Landlord

"Matthew Hanlon was amazing to deal with, always helpful and prompt with any concerns I had. Thanks to everyone in the team for making my tenancy go so smoothly!"
Kali | Tenant

"Amazing experience dealing with this agency. They were extremely professional, helpful and proactive. Matt helped me secure my dream apartment and made the process very easy and seamless. Highly recommend !!!"
Kaitlin | Tenant

Excellent outcome and pleasant experience with Marriott Lane
"Matthew at Marriott Lane was excellent in introducing the property to us and had a very strong understanding of the area. Once our application was accepted, the process was smooth and timely. Matthew was highly organized and prepared the condition report ahead of time so we could even move in early. We are very happy with the property. Thanks Matthew and Marriott Lane."
Chris | Tenant

Professional and helpful
"professional, friendly, proactive, responsive and helpful."
Kristina & Martin | Tenant

Change of view on Agents
"After a very poor experience with an Agent, which led to a cancelation one day after paying a holding deposit, we were fortunate to link up with Matthew Hanlon from Marriott Lane in Crows Nest. His service has been excellent, both in responsiveness and helpfulness. With our experiences to date, I would gladly recommend them."
Johan | Tenant

Great experience
"The agent Matthew was very prompt and friendly, and the process was seamless."
James & Georgia | Tenant

Great agent for tenancy
"Matthew was a reliable agent for my first rental property - he was available to answer calls and emails with numerous questions. Overall positive experience."
Paul | Tenant

It was a pretty straightforward and prompt response
"After inspection, I I received a quick feedback on outcome for my application. That gave me enough time to organize and finalize my previous tenancy agreement."
Hicham | Tenant

Great service and experts in the area
"We are very grateful to Matt and the team at Marriott Lane for their expert advice and support in letting our unit!"
Nino & Gai | Landlord

Excellent real estate agency
"Our experience with Marriott Lane has been wonderful. Matthew Hanlon in particular has proven to be highly professional, efficient, helpful and kind at a time when finding a rental property can be very stressful. He has assisted us in securing a property to rent and ensured the process was as seamless, quick and stress-free as possible. We highly recommend Matthew and the Marriott Lane team and feel very well cared for as tenants renting through this agency."
Elizabeth & Adam | Tenant

Exceptionally attentive & professional
"We have nothing but excellent things to report of our interactions with Matthew from Marriott Lane. He has delivered a high level of knowledge, understanding and support in the process of securing our apartment from interstate. Extremely prompt and professional. We hope this relationship continues."
Bridget & Jed | Tenant

"I had the pleasure of dealing with Matt, who kindly recommended me to get the apartment to the owner, kept in touch step by step and I’m so grateful for his kindness and support in getting the apartment at this challenging time in the market. Thanks so much Matthew Hanlon!"
Elise V | Tenant

"I do recommend Marriott Lane Real Estate! Fair price, great service!"
Pirooz | Landlord

"Matthew Hanlon has been managing my property for the last 9 months. He is a very friendly and professional manager. My husband and I are very happy with his services because he found us good tenants and kept us updated about our property. I highly recommend Matthew as a property manager and Marriott Lane."
Lin | Landlord

"Marriott Lane have been property managing my Crows Nest apartment for the past two years, Matt's professionalism and follow up has been exemplary throughout. Matt's expert advice and commitment to service has been a pleasure to deal with, I felt his professionalism when I first interviewed potential agents and he has never ceased to impress me since. A pleasure to deal with and I look forward to many more years of working with him."
Rob | Landlord

It was a pretty straightforward and prompt response
"After inspection, I received a quick feedback on outcome for my application. That gave me enough time to organize and finalize my previous tenancy agreement."
Hicham | Tenant

Great service and experts in the area
"We are very grateful to Matt and the team at Marriott Lane for their expert advice and support in letting our unit!"
Nino & Gai | Landlord

Excellent real estate agency
"Our experience with Marriott Lane has been wonderful. Matthew Hanlon in particular has proven to be highly professional, efficient, helpful and kind at a time when finding a rental property can be very stressful. He has assisted us in securing a property to rent and ensured the process was as seamless, quick and stress-free as possible. We highly recommend Matthew and the Marriott Lane team and feel very well cared for as tenants renting through this agency."
Elizabeth & Adam | Tenant

Exceptionally attentive & professional
"We have nothing but excellent things to report of our interactions with Matthew from Marriott Lane. He has delivered a high level of knowledge, understanding and support in the process of securing our apartment from interstate. Extremely prompt and professional. We hope this relationship continues."
Bridget & Jed | Tenant

Fantastic experience
"Matt was very helpful in every aspect of our move. Great communication and assistance at every step. Highly recommend"
Jed Robusto | Tenant

Thoughtful & Proactive Service
"Our experience with Matthew Hanlon from Marriott Lane Real Estate has been extremely positive. Matthew provided us with useful and pragmatic advice regarding properties in our desired area. He understood our needs and helped us secure the rental property of our dreams. From the day of approval, he has maintained an open line of communication, making our lease process effortless. We look forward to working with Matthew in the future and would happily recommend Marriott Lane to our friends."
Mahnoor | Tenant

Great experience
"Mathew was very professional and a pleasure to work with. All around great experience."
Mark | Tenant

Fantastic Service
"Been with Marriot Lane for over 3 years, their professional service continues to exceed expectations. Special thanks to Matthew Hanlon for looking after my property. "
Sara | Landlord

"Great؜ experience Mathew was very professional and a pleasure to work with. All around great experience."
Mark Harvey

"I've been on both sides of property leasing over the last several years, both as a tenant and an owner. These guys are the best realestate I've ever dealt with in both capacities. Matt Hanlon in particular goes above and beyond to make sure issues are dealt with quickly, and has been amazingly supportive in dealing with a difficult strata and finding good tenants quickly. Highly recommended all round"
Matt Handel

"Matthew Hanlon has been managing my property for the last 3.5 years and he’s the best property manager I’ve come across. He’s picked some really good tenants for me. This has not only made his job easier but also gave me peace of mind. With other agencies I would have about 4 or five property managers during the same period, providing inconsistent services. It’s great to have Matthew for the whole time consistently providing high quality service. He has been with Marriott Lane for 14 years and he took pride in what he does. I definitely recommend Matthew’s service."
A Wang

Knowledge, helpful and efficient
"I had a great experience with Matthew, he was extremely responsive after my application. He was quick to review them and seek a response from the landlord. He is knowledgeable and cares about getting a good outcome for the tenant and landlord. He was very responsive to all of my questions and has been helpful through the process."
Laura Manescu

Efficient and Professional
"Matthew at Marriott Lane made the leasing process easy and efficient. The whole process was handled with utmost professionalism and I’ve not experienced such a level in my renting history"
Iain Sandler

Amazing work
"Super professional and easy to deal with. Every effort was made to make the lease and the move effortless for my family. They pretty much took care of everything recommended removalist and had people call us to connect power gas and internet. Thank you Matthew "
Daniel

"Matthew Hanlon manages our investment properties. He is the best property manager we have ever had. He is responsive, knowledgeable and totally professional. Recently one of our tenants moved out and Matthew arranged a new tenant without the loss of a single day's rent. Exceptional service".
Tarek Nashar

Efficient and friendly
"Processing our application was fast and easy Matt has helped answer all my queries and in a timely manner. He is very friendly and always willing to assist."
Junalice | Tenant

Wollstonecraft Rental
"Matt has been an outstanding real estate agent. From inspection, signing the lease, receiving the keys and addressing some some issues upon moving in, his communication, professionalism and follow through have been flawless."
Ms Johanna Kurath | Tenant

Excellent application service
"They give us an immidiate response with our application. And was happy that they choosed our application as it really suits for us when it comes to location.😊"
Ann | Tenant

Fantastic management team.
"ML has been managing our unit for over 10 years. During this period we have always found ML to be extremely helpful, very professional and willing to do that little extra to find a suitable tenant. We would have no hesitation in recommending Matthew and the team from ML to manage your property."
Rex & Sharon | Landlord

Good service
"We are happy with Matthew Hanlon's service."
Amy Chao | Landlord

"They are very responsive."
Jeddie | Tenant

Matthew Hanlon makes it easy!
"Whether you are seeking to lease your property or looking to rent, Matthew is impeccably professional and reliable. Thank you for a smooth experience to what is otherwise a stressful situation when it comes to relocating!"
Elle Oren | Tenant

No vacancy for my rental property
"Matthew has provided excellent services to lease out the rental property owned by my sister and myself. He has been a great help to me. Marriott and lane is lucky to have him in the office."
Maggie | Landlord

Matthew is the consummate professional
"The Jerry Macguire of real estate agents."
John Loschiavo | Landlord

Knowledge, helpful and efficient
"I had a great experience with Matthew, he was extremely responsive after my application. He was quick to review them and seek a response from the landlord. He is knowledgeable and cares about getting a good outcome for the tenant and landlord. He was very responsive to all of my questions and has been helpful through the process."
Laura Manescu | Tenant

Efficient and Professional
"Matthew at Marriott Lane made the leasing process easy and efficient. The whole process was handled with utmost professionalism and I’ve not experienced such a level in my renting history"
Iain Sandler | Tenant

Fantastic service you can trust in and wonderful people to work with
"My real estate agent Matt could not have been more pleasant to work with. He kept me informed every step of the way and was easily contactable. He also helped explain elements of the process that I didn’t understand and was very kind and gracious to deal with. I would absolutely recommend him and the entire Marriott Lane Real Estate team. "
Sophie Eliott | Tenant

Great service
"We found Matthew to be very professional from the get go, he listen and understood our needs. Throughout the entire process, his attention to detail was stellar, if you are looking for an agent that gives more than 100% and goes above & beyond, give Matthew a call. "
Jake & Lucy De Luca | Landlord

'We have just rented out our property with Marriott Lane. After dealing with a problem tenant and another Agency, as soon as we engaged with Matthew we were impressed with the quality of his service, knowledge, follow up and depth of experience. He rented our property within a week and was engaged and assuring throughout the process. We cannot thank him enough for helping us through a very difficult period.'
Sue C | Landlord

'My tenancy experience this past year with Marriott Lane, specifically with Matthew Hanlon, has been impeccable. Matthew was always extremely responsive and attended to any issues straight away. I would not hesitate to return to Matthew and Marriott Lane in future!'
Nicola Irvin | Tenant

"We dealt with Matthew, and found him to be a great agent! Highly knowledgeable, helpful, and responsive, he was honest and upfront with us, and delivered a great result."
Tom Shaw

Professional Realtor with attention to detail - Matt Hanlon
"It’s been such a pleasure dealing with Matt. He kept me informed throughout the application process and was very prompt in his response whenever I had a question. Going above and beyond Matt even organised for someone to help with my utilities redirection.
Lastly, he oversaw the cleaning of the unit personally and for once I didn’t have to do any major cleaning after moving to a new rental."
June | Tenant

First time landlord breathing easy!
"I'm a first time landlord so was quite nervous about the whole process but Matthew Hanlon made, and continues to make the "landlord" experience a breeze. I feel secure with him managing my property and his ability to keep me in the loop in a timely, straightforward manner mirrors how I am with my own clients - not too much waffle, friendly and collaborative but guiding and leading all the time. I chose Marriott Lane as I knew they managed other buildings in my block - I've been there for over 15 years so renting out my property was a huge step for me but one that I don't regret at all thanks to Matthew & Marriott Lane."
Amanda | Bridge End, Wollstonecraft

A great agent at a great agency!!
"Matthew is efficient, reliable, responsive and pragmatic. He made our whole experience smooth and easy, and goes out of his way for tenants and owners alike. I would have no hesitation in recommending Matthew, he is simply fantastic!"
Gabrielle & Llewelyn | Milner Cres, Wollstonecraft

First time landlord - great experience
"We can highly recommend Marriott Lane. We dealt with Matthew, and found him to be an incredibly knowledgeable, upfront, and responsive agent. He also gave advice and suggestions that were invaluable for us as first time landlords. He delivered a great result far faster than we expected, and we have no hesitation recommending him to others."
Ann & Thomas | Crows Nest

Amazing agency!
"Matthew has been amazing to work with in leasing out my property and looking after my tenants since they moved in. He is always there to help, is extremely professional, efficient and just a great person to deal with. I would highly recommend Matthew to anyone looking for an agent to lease their property."
Ben | Crows Nest

Professional and great service
Nikki | Mowbray Rd W, Lane Cove North

"Great agency, amazing service, very accommodating, attentive professional."
Luke | Crows Nest

Extremely Professional Agency
"Agency has delivered everything we have asked for and made relevant professional suggestions which we have accepted without question. Staff are respectful and cordial."
Tarek Nashar | Atchison Street, Crows Nest

Great Agency
"The team at Marriott made the application process so easy and were very supportive with any and all questions. They are always professional and considerate. I'd definitely recommend them to a friend."
Sandra | Wollstonecraft

Great agency!
"Matthew Hanlon has managed my Greenwich property for over a decade."
Crowther Ave, Greenwich

"I place great trust in Matt's professionalism, good judgment and fairness."
Helen

Great agency and agent
"Our agent, Matthew is sincere and reliable agent."
Tamie | Broughton Rd, Artarmon

"Very organized Real Estate, best ones in Sydney."
Luan | Hampden Road, Artarmon

Informed, respectful and efficient!
"Matt was easy to deal with at the tenancy commencement. We look forward to our tenure at our new rental."
Matthew & Jade | Milner Cescent, Wollstonecraft

Matthew Hanlon - a fantastic agent
"For some time now, I have leased out our rental properties myself. After a 'false start' with one agency, I came across Matthew Hanlon of Marriott Lane. In short, he has been fantastic. He managed the advertising, the cleaning and even some small repairs with a minimum of fuss and then leased out the property very quickly for a very good rental, whilst always keeping me informed. He was so good, I gave him our second property to lease out and, again, he was excellent. I cannot recommend him highly enough."
David Stack | Artarmon

"We would like to thank again to Matthew Hanlon our property manager for more than 9 years. He was very professional, efficient and always got back to us and answered all our questions in a very timely manner. We could not recommend him more. We strongly recommend him to prospective property manager who is honest, committed, hardworking and excellent service. Thanks again Matthew. Regards, N D Davis"
Nisakorn Davis

Extremely Professional Agency
"Agency has delivered everything we have asked for and made relevant professional suggestions which we have accepted without question. Staff are respectful and cordial."
Tarek Nashar | Atchison Street, Crows Nest

"Amazing service.very accommodating.
Attentive professional."
Luke | Alexander Street, Crows Nest

Property manager
"Professional and great service"
Nikki | Mowbray Road, Lane Cove North

Amazing agency!
"Matthew has been amazing to work with in leasing out my property and looking after my tenants since they moved in. He is always there to help, is extremely professional, efficient and just a great person to deal with. I would highly recommend Matthew to anyone looking for an agent to lease their property."
Ben | Sinclair Street, Wollstonecraft

Great agency and agent
"Our agent, Matthew is sincere and reliable agent."
Tamie | Broughton Road, Artarmon

Great agency!
"Matthew Hanlon has managed my Greenwich property for over a decade.
I place great trust in Matt's professionalism, good judgment and fairness."
Helen | Crowther Avenue, Greenwich

Great Agency
"The team at Marriott made the application process so easy and were very supportive with any and all questions. They are always professional and considerate. I'd definitely recommend them to a friend."
Sandra | Shirley Rd, Wollstonecraft

"Informed, respectful and efficient!"
Matt was easy to deal with at the tenancy commencement. We look forward to our tenure at our new rental.
Matthew & Jade | Milner Crescent, Wollstonecraft

"Very organized Real Estate, best ones in Sydney."
Luan | Hampden Road, Artarmon

"Very organized Real Estate best ones in Sydney."
Luan Legaz

Matthew Hanlon - a fantastic agent
"For some time now, I have leased out our rental properties myself. After a 'false start' with one agency, I came across Matthew Hanlon of Marriott Lane. In short, he has been fantastic. He managed the advertising, the cleaning and even some small repairs with a minimum of fuss and then leased out the property very quickly for a very good rental, whilst always keeping me informed. He was so good, I gave him our second property to lease out and, again, he was excellent. I cannot recommend him highly enough."
David Stack | Broughton Road, Artarmon

Great Agency!
"Matthew is professional, reliable, efficient and a proactive property manager. And thanks to Matthew, he was able to lease out my property in just one day!!"
Eunice | Herbert Street, St Leonards

The best agent in lower north shore
"Matt and his team is the best in lower north shore, they have been looking after my properties in the last many years, very dedicated and professional. Can't thank them more enough!"
Jing | Penshurst Street, North Willoughby

Great agency
"Knowledgeable and effective property management services."
Cindy | Belmont Avenu, Wollstonecraft

Great Property Managers
"Great insight into the property market. Extremely responsive with timely follow up's, meticulous & easy to deal with."
Nesko | Sinclair Street, Wollstonecraft

So far its all good
"We have only been using this agency for 2 months ...so far they have been excellent , professional and on the ball They have responded quickly and efficiently to every request / problem."
John | Bannerman Street, Cremorne

Great agency and great people
"We came across Marriot Lane when we bought our apartment with them. Now that we decided to rent it out we had no doubts and went with them. Everything went very smoothly and the service was very professional. From deciding the rent price to getting guidance on all the aspects of the renting process. Best of all, the apartment was rented in less than a week with only one opening. I highly recommend their services."
Leandro & Cintia | Shirley Road, Wollstonecraft

Great people to work with
"They made our sign on process easy."
Michael | Hampden Street, North Sydney

Professional and customer focussed
"Matthew at Marriott Lane RE is the best! He was thorough, professional and more than helpful in finding us a rental property in Crows Nest. Matthew kept us apprised about available appointments for the rental properties we enquired about and went out of his way to assist us to inspect a property on his day off. He was extremely communicative and easy to reach to answer any of our questions at all times. Matthew made the nightmare of finding a new home just before Christmas a breeze!"
Kathryn | Chandos Street, Crows Nest

Fantastic Agency
"My agent was very helpful and very informative. Any questions I had were answered immediately. Great customer service and kept me up to date in all steps prior to securing the lease."
Lydia | Sinclair Street, Wollstonecraft

"My husband and I had rented our properties through various estate agents. Marriott Lane Estate and our leasing agent Matthew Hanlon takes care of all of them now. Matthew is extremely professional, responsive and helpful when issues arise . Problems that are raised are addressed promptly and with care. I can see and appreciate that he seeks to get the best outcome for both the tenants and owners."

Jemine Devalia

"Professional and customer focused Matthew at Marriott Lane RE is the best! He was thorough, professional and more than helpful in finding us a rental property in Crows Nest. Matthew kept us apprised about available appointments for the rental properties we enquired about and went out of his way to assist us to inspect a property on his day off. He was extremely communicative and easy to reach to answer any of our questions at all times. Matthew made the nightmare of finding a new home just before Christmas a breeze!"

Kathryn W

Professional and customer focussed

"Matthew at Marriott Lane RE is the best! He was thorough, professional and more than helpful in finding us a rental property in Crows Nest. Matthew kept us apprised about available appointments for the rental properties we enquired about and went out of his way to assist us to inspect a property on his day off. He was extremely communicative and easy to reach to answer any of our questions at all times. Matthew made the nightmare of finding a new home just before Christmas a breeze! Matt Hanlon Superstar."

Kathryn | Chandos Street, Crows Nest

"Matt helped us successfully rent out our apartment, and we are very happy that he is our ongoing managing agent. Matt is a highly knowledgeable consummate professional, and has a deep understanding of the local real estate market, having worked and lived extensively in the local area (Crows Nest/St Leonards/Wollstonecraft). Matt is an excellent communicator, and knows how to bring added value to the property."

Richard & Amy | Boronia Street, Wollstonecraft

Fantastic Agency

"My agent was very helpful and very informative. Any questions I had were answered immediately. Great customer service and kept me up to date in all steps prior to securing the lease."

Lydia | Sinclair Street, Wollstonecraft

So far its all good

"We have only been using this agency for 2 months ...so far they have been excellent , professional and on the ball The6y have responded quickly and efficiently to every request / problem. "

John | Bannerman Street, Cremorne

Great agency and great people

"We came across Marriot Lane when we bought our apartment with them. Now that we decided to rent it out we had no doubts and went with them. Everything went very smoothly and the service was very professional. From deciding the rent price to getting guidance on all the aspects of the renting process. Best of all, the apartment was rented in less than a week with only one opening. I highly recommend their services."

Leandro & Cintia | Shirley Road, Wollstonecraft

Very happy with Agent Attentive and helpful

"Matthew tried hard to lease my Studio and successfully did so in a difficult Covid Market."

Robert & Linda | Humphrey Place, Kirribilli

Friendly and supportive property manager

"I've had a few property managers in my time and found that Matthew from Marriott Lane was really genuine and went the other extra mile to help me get my apartment. He answered a lot of calls and emails and showed true care. Thank you!"

Sara | Rosalind Street, Cammeray

Great Agency to work with

"Very professional and quick response. Great people to deal with."

Abraham | Hampden Road, Artarmon

Top Agent.

"Always pleasant to deal with and provide effective inspection updates."

Trisha | Sinclair Sreet, Wollstonecraft

Great Agency to work with

"Very professional and quick response. Great people to deal with."

Abraham | Hampden Road, Artarmon

Consistently excellent

"Matthew has been managing my properties for more than 10 years and I can commend him for his empathy and professional results. I’ve had a great experience with getting tenants in (even during pandemic), I’ve found communication is clear and the periodic inspections really top notch. I also appreciate the electronic reports / websites."

Belinda | Geln Street, Milsons Point

Great local knowledge

"Just provided my detailed feedback recently, no changes since. Thanks."

Volodymry & Svitlana | Pacific Highway, St Leonards

Smooth Operators

"Dealing with Marriott Lane for our recent rental property was very easy.
Matthew, from the beginning, was very quick with his communication and was very thorough with the lease process. The whole process was effortless and I wholeheartedly thank them for showing such care towards my 2 retired parents"

Iris & Ruben | Russell Street, Wollstonecraft

Top Agency

"Matthew has been on top of his game the entire time through my rental experience. Approachable and does exactly as he says. I had zero down time between tenancy thanks to his professionalism."

Danny | Haig Street, Chatswood

Professional service at all times

"Very professional agent and office staff offering help and advice at all times."

Colin | Chandos Street, St Leonards

Thank you Matthew!

"I have been using Marriott service for nearly 3 years. Mr Matthew Hanlon, my property specialist, always take care my apartment in good hands. In view of the economic downturn and depreciation of rental income, he can swiftly lease out my vacant apartment in just a week with stable income guarantee. Highly appreciate his professional service and sincere working attitude. "

Christina | Pacific Highway, North Sydney

Exceptional service

"Matthew and Angelo from Marriott have taken extreme care in looking my property at Wollstonecraft."

Charles & Margaret | Shirley Road, Wollstonecraft

Great agent

"Good Agency, this agency been looking after us since we bought the property, I hope they keeping the great service all the time."

Alan & Jenne | Lamont Street, Wollstonecraft

Great agency

"I have had interactions with Marriott Lane for a number of years, as a buyer and seller (thanks Stuart), and as a landlord (thanks Matthew). My experiences have been seamless, efficient, and they remain my go-to agency for the area. Highly recommended."

Andrew | Hardie Street, Neutral Bay

Good Agency and great service

"Thanks for your help and support in the process of my application.
Matthew is a really good professional agent."

Alvaro | Chandos Street, St Leonards

Knowledgeable and Personable!

"After re-entering the rental market after nearly a decade, it was refreshing to meet Matthew who has a strong understanding of the property under his management and the best fit of owner and tenant - he stood heads above the other agents we have dealt with in this process of finding our next home."

Margaret | Milner Cresent, Wollstonecraft

"Many thanks to Matthew Hanlon for a job well done in securing a replacement tenant for my rental property so very quickly and efficiently - thanks Matthew!"

A Fox

Property Management (Matthew)

"Matthew has been extremely helpful and very competent in all aspects of his profession. He always keeps me updated on most matters. I use and have used a few other agencies to look after part off my property portfolio, and I rate Matthew, right up there with the best of them. I would thoroughly recommend Matthew to others looking for a professional and competent property manager.

Regards Charlie Grech"

Charlie | David Street, Crows Nest


Great and responsive agent

"Matthew is very helpful, responsive and patient property manager. Every steps have done very clear and quickly."

Elnaz & Mike | Hazelbank Road, Wollstonecraft

Matthew Hanlon

"Dear Sir/Madam, Matthew Hanlon has been looking after our apartments for more than ten years, during which time he has been providing us with excellent services.
Matthew has always been very professional and efficient. Our apartments have been very well taken care of.
I am always very grateful that we have Matthew as our agent and will be surely seeking his advices and assistances with property matters/issues."

Thank you kindly

Maggie"

Maggie | Ernest Street, Crows Nest

Straightforward, responsive and easy!

"Everything has been very simple and easy. I like to communicate over email mostly and the Matthew is very responsive and easy to communicate with."

Christopher | David Street, Crows Nest

Excellent agency

"Marriott Lane has been my agent for over 10 years. The people at Marriott Lane have deep knowledge of the local market and keeps me informed, and look after my property very well. I’m very happy with the services Marriott Lane has provided me over the years."

Diana | Shirley Road, Wollstonecraft

Positive experience

"We've known Matthew Hanlon since renting a unit managed by him and appreciated his approach and how well he looked after interests of the landlord and tenants.

Now Matthew manages our own unit and the process of renting out so far is extremely positive. All preparation activities well organised and conducted, inspections as planned, and surprisingly for Inner City Sydney's apartments rent market, in very short time frame we found tenants!

We are very happy to work with Matthew and look forward for many years of mutual benefitial business."

Volodymry & Svitlana | Pacific Highway, St Leonards

Professional and seamless

"We experienced a seamless transaction leasing out a residential apartment in North Sydney through Matthew at Marriott Lane Crows Nest.

From initial presentation to signing of the lease agreement Matthew was very professional and organised in his approach, consistently keeping us up to date on progress.

Offering a competitive managing agent fee and clear fee structure were certainly not the only reasons for our choice as it is clear Matthew is very passionate about the work he performs as well as his responsibilities as a managing agent.

We are very happy to have chosen Matthew at Marriott Lane to manage a property for us and the decision has certainly assisted in keeping our minds at ease."

Paul | Pacific Highway, North Sydney


Professional & Efficient

"Matthew & Christine from Marriott Lane RE have been most professional and efficient during our recent search for a rental property. Excellent local knowledge, timely responses and a courteous approach made for a seamless experience."

Susan & Peter | Pacific Highway, North Sydney


Great experience!

"I recently applied for a new property managed by Marriot and couldn't be happier with the experience! Any messages or calls were answered promptly, the agent Matthew was very responsive and well informed about the property and was a pleasure to deal with. Once my application was confirmed as successful, he was very efficient and clear with the information and next steps and made it all a very easy process. I am very pleased with the whole experience. Thank you!"

Marie | Gas Woprks Road, Wollstonecraft

"As both a tenant and owner, I would highly recommend Marriott Lane in particular Matthew Hanlon. As a tenant he has been very reliable with quick responses to our issues. As an owner, he worked overtime to fill our place with new tenants and has great communication."

Belinda Stewart

Great experience with this agency

"We have recently rented a property through this agency and have been impressed with the professionalism, friendliness, ease of process and efficiency. We are very excited to be in our new home and would highly recommend Marriott Lane and Matthew Hanlon to others."

Nina & Thaddeus | Shirley Road, Wollstonecraft


Impressed!

"Very happy. Matthew Hanlon did an excellent job, and what looked, to a newcomer, like a very complicated process, was made surprisingly easy. Thank you!"

Robert | Ivy Street, Wollstonecraft

"Marriott Lane, and specifically my agent Matt Hanlon, has provided me an excellent experience over the course of my lease! Even when there were any issues with my unit, Matt took swift and attentive action to ensure I was looked after and comfortable in my living space. Thanks Matt and Marriott Lane!"

Brett Lerner

Great experience with this agency

"We have recently rented a property through this agency and have been impressed with the professionalism, friendliness, ease of process and efficiency. We are very excited to be in our new home and would highly recommend Marriott Lane and Matthew Hanlon to others."

Nina & Thaddeus | Shirley Road, Wollstonecraft


Very professional. Great agent.

"Matthew was extremely helpful, professional and easy to deal with."

Ivy | Holermann Street, Crows Nest

"Matthew is so far the best property manager I've come across. Highly recommend him and Marriott Lane. I first met Matthew as a tenant, he impressed me with his honesty, courteous manner and professionalism. So when I looked for someone to manage my investment property, I just went straight to him. And I'm so pleased with his service. He not only found me the best tenants but also made it worries free for me by keeping me updated periodically, as well as providing valuable advice. I can't speak highly enough of him. I have also dealt with Stephen and he is great too. Overall Marriott lane is a very professional agent and I have been very happy with all the years I've been dealing with them."

C He

"I would highly recommend using Marriott Lane for property management. We have been working with Matthew Hanlon in the team and he's been fantastic. From our initial encounter, Matthew was articulate in explaining his approach to property management and his strategy in finding us the ideal tenant; and he found us a tenant in a very short time frame. You get what you pay for with Marriott Lane, which is excellent service.

Stephanie Silva

Great Agency!

''The rental process has been smooth and stress free. Angelo was very professional and dealing with him has been a pleasure. I highly recommend Marriott Lane Real Estate.''

Manrico | Trafalgar Street, Crows Nest

Excellent agency!

"Matt Hanlon manages one of my properties and he gave excellent advice on how to market it when the lease expired. I'm grateful for his advice on the work to be done to refresh the property, and it was rented out soon after the renovation was done in this challenging Covid environment."

Diana | Shirley Road, Wollstonecraft

Helpful and accomodating

"We deal with Matthew primarily and have struck up quite the rapport with him. He is engaging and helpful and dare I say it, quite funny. He always puts a positive spin on situations and is happy to help in any way he can.

Thanks for a great few months."

Robert & Nithya | Palmer Street, Artarmon

Highly communicative and efficient

"Matthew Hanlon has been a joy to deal with and has been an absolute standout in terms of communication, prompt responses, personal service and going above and beyond to ensure I could not only view the property when I needed to around my work but right through move in and through some teething problems on moving in. Thank you so much."

Gemma | Willoughby Road, Naremburn

Good Agency!

"Everything went very smooth and efficient from the initial inspection to moving and submitting the condition report. Matt was very prompt in responding to our queries and concerns and very promptly sent the tradie to fix one of the issue we identified after moving in to the unit."

Majeesh & Vivek | Shirley Road, Wollstonecraft

Thanks to Matthew Hanlon

"Our tenants moved out just as the COVID-19 virus was closing Australia down. Matthew Hanlon found a tenant quickly for us and was great in communicating with us during and after the process.'

David & Anton | Mowbray Road, Lane Cove

Matthew was very courteous

"Matthew took time to learn about our needs as tenants despite it being quite a busy inspection and late in the day. We exchanged details, submitted out application and the next day we were signing the lease. Couldn’t have asked for a more pleasant experience."

Aaurush & Kitri | Gerard Street, Cremorne


Great Experience with Matthew Hanlon

"From the first inspection through to the lease sign up, Matt was very helpful and professional. Questions were responded to quickly and the whole process was made easy which helped to counteract the stress involved with moving. Since moving in, he has attended to issues quickly and it's already starting to feel like home."

Marijke | West Street, Crows Nest

Great communication

"We recently applied for a lease through Matthew at Marriott Lane. His communication was excellent, far superior to what we have experienced anywhere else. He kept us informed during the process, and followed through every time he said he would. We were lucky to secure the property, and are really pleased we will have such a professional team managing our lease."

Terri & Denny | Carr Street, Waverton

"Good experience with Matthew Hanlon of Marriott Lane Real Estate Property Management team."

Cindy | Wollstonecraft

"Matthew Hanlon has been our Managing Agent for the 2 years we leased out our Property. It was literally ‘set and forget’ however we were consistently and periodically kept up to date on inspection outcomes and other matters, all of which Matthew seamlessly managed. Notably, after we sold our property Matthew stayed engaged to sort out some final leasing details, matters that Matthew had no obligation to attend to. To us, that is the pinnacle of an Agent you want managing your property. We cannot speak highly enough of Matthew and his diligence to his work. Thanks for your help Matthew."

Will Dunstin

"Mariott Lane Real Estate has been looking after my rental properties over the past 15 years, the well trained property management team always provides the professional services to landlords, especially the property manger Mr. Matthew Hanlon, whose high efficiency and customer focused mind also enable him to get the best tenants who met my expectations.

Thank you Marriott Lane and the team, your hard working and professional rental services are much appreciated."

Irene Shang

"Matthew has been our property manager for years, he has 10+ years experience managing residential properties, he is very professional and dedicated; can't be more happier and recommend him and Marriott Lane enough for their beyond excellent service!From the initial inspection to the signing of the lease and picking up the keys Matthew was very informative and very responsive. We asked plenty of questions and the response was very quick. No problems and great service. Well done!"

Jessica Gao

"The property manager was efficient and he knows his rental market."

Daniel & Bash | North Sydney

"Very positive experience with Matthew Hanlon at Marriott Lane. Matthew is always responsive, easy to deal with and the entire process went smoothly and with ease. Even now that we are in Matthew continues to service us with upmost professionalism."

Pamela | Albany Street, St Leonards

"This agency has been responsive, no-fuss and pleasant to deal with. As smooth an experience as any I've ever had."

Corey & Minh | Cremorne

"Matthew was helpful and informative during the application process and has been proactive and involved in helping us settle in to the new place."

Gary & Kara | Artarmon

"Matthew closes the deal so quick ( within 1 or 2 days after advertising ). There is no rental gap between previous tenant. Give me many practical and quick advice under this tough epidemic. Also call me overseas for immediate responses. Big thanks to Matthew and I am so happy with your services during the past 10+ years. Looking forward for your excellent services in future."

Lee & Samantha | Hipwood Street, Kirribilli

"I have only ever had great experiences with Marriott Lane. The team are great at looking after my property, getting great tenants, and ensuring my everything runs smoothly."

Anne | Rocklands Road, Wollstonecraft

"Wayne, on a separate note to the email I have just sent I wanted to put in writing how impressed we are by Matthew and his consistently outstanding attention to detail, his thoroughness, his always constructive engagement with tenants and his first rate management of the properties in question. He is truly a substantial asset to your business, as I'm sure you know already, and I just cannot speak highly enough of him."

Anonymous

"Matthew was very courteous. He took time to learn about our needs as tenants despite it being quite a busy inspection and late in the day. We exchanged details, submitted out application and the next day we were signing the lease. Couldn’t have asked for a more pleasant experience.?

Charles Mendel | Landlord of 5 townhouses, Wollstonecraft

"Matthew took time to learn about our needs as tenants despite it being quite a busy inspection and late in the day. We exchanged details, submitted out application and the next day we were signing the lease. Couldn’t have asked for a more pleasant experience."

Rushy Nova

"Matthew Hanlon has looked after my investment properties for over 10 years brilliantly.He is uncannily good at selecting top tenants which is the most important criteria from a landlord's view. Thank you Matthew."

Aarush & Kitri | Cremorne

"We have been with Marriott Lane since 2010. Happy with its property management services. Good communication, friendly staff, and regular insights from its newsletter. Highly recommended!"

Alice Zao

"Matthew Hanlon has been very responsive and helpful."

Jiemie | North Sydney

"From the first inspection through to the lease sign up, Matt was very helpful and professional. Questions were responded to quickly and the whole process was made easy which helped to counteract the stress involved with moving. Since moving in, he has attended to issues quickly and it's already starting to feel like home."

Leesa

"I rented with Marriott Lane for nearly 10 years. Right from the start Matthew was assigned to look after the unit he is very professional and any issues i had with the unit were addressed promptly.Then the lovely Andrea joined the team and I began to see her for the regular unit inspections. She is very friendly and caring.Overall my experience with Marriott Lane has been fantastic. Thank you for everything and wishing Matthew and Andrea a wonderful 2020 and beyond!"

Marijke | West Street, Crows Nest

"Matthew from Marriott Lane has gone above and beyond, responds promptly, is efficient and a pleasure to deal with."

Kristy Rowe

"We rented with Matthew Hanlon for many years and never had an issue. He's a fantastic agent, super reliable and professional! Gives a good name to Real Estate agents! Thank you!"

Eliza & Kieran | Cammeray

"I have to say that it has been a great pleasure to have you as the Senior Property Manager for our property.

It has been wonderful not to have to worry; knowing that the property is being well looked after.

Every aspect, such as general repairs and maintenance, property inspections, and strata issues have all been handled quickly and efficiently ensuring that both the tenant and myself are inconvenienced as little as possible - Very much appreciated Matthew.

Its been really nice to see that you really care about your portfolio and the quality of your property management.

Jacqui and I wish you all the best thank you for all your help."

Juan Carlos Bustamante Brauer

Wonderful property manager

"Matthew is fantastic property manager. He resolves all issues promptly and updates me as needed. He has found me new tenants quickly whenever the lease expires. He has a high level of attention to details which results in very thorough property inspections."

Siaw | King Street, Waverton

"We recently applied for a lease through Matthew at Marriott Lane. His communication was excellent, far superior to what we have experienced anywhere else. He kept us informed during the process, and followed through every time he said he would. We were lucky to secure the property, and are really pleased we will have such a professional team managing our lease."

Terri & Danny

"We've been renting through Marriott Lane with Matt Hanlon for almost 7 years now, and have been utterly satisfied with the service and support we've received from them.Very highly recommended."

Adrian Barac

"I would highly recommend Matthew Hanlon at ML if you need a professional to look after your properties. Matthew has been looking after my place since 2010. He has a great depth of knowledge of the industry and always provides best advice when it comes to property management. He is a great asset to Marriott Lane."

Elias Y | Rosalind Street, Cammeray

"Matthew Hanlon from Marriott Lane provides exceptional service for all my Property Management needs. I have no hesitation in recommending Matt and the team for anyone looking for an outstanding Property Management firm."

Matt Spears

"We have worked with Matthew Hanlon for the past 18 months and have been hugely impressed by Matthew's professionalism, his honesty and ability to make the process as painless as possible and achieve results. It is akin to finding the perfect doctor, dentist, accountant - we have found Matthew as our real estate agent and we cannot recommend him highly enough. Matthew is and will continue to be a very successful man. Thanks Matthew for everything."

Angela Dustin

"Matthew’s “will do” attitude is highly commended. It is my second investment property being looked after by Matthew."

Bob | Pacific Highway, Crows Nest

"Matthew Hanlon is a prompt and attentive agent, who acts on any issues or concerns straight away.

Matthew’s communication skills are at a high level, always keeping you updated of any changes along the way.

Having experienced being a landlord for the first time this year, it’s been fantastic to have Matthew in our corner to guide us along the way and to handle each process professionally.

Thanks Matt!"

Marie | Ernest Street, Crows Nest

"We’ve been renting out our property for 2 years now with Marriott Lane Cove Real Estate and could not be happier with our Property Manager, Matthew!
We live overseas and have never had to worry about anything going on with our property as Matthew takes care of everything and keeps us updated along the way. We hardly lifted a finger when tenancy changed and are so so grateful to have found the perfect agency to take care of our investment!
We look forward to a long and carefree relationship with Marriott."

Victoria & James | Duntroon Avenue, St Leonards

"Our property manager has been fantastic during our move in. Not only has everything been processed in an efficient and timely manner, they have been excellent in helping us with communication with strata regarding some other issues."

Alexander & Chelsea | Wollstonecraft

"Have recently signed a rental tenancy with the help of Matt Hanlon, who had been just amazing and professional in finding me the right place and my the right time and I wanted to say thanks for his and your teams great work so far."

James | St Leonards

"Always professional and very helpful in all aspects of my property management."

James | Kirribilli​

"I want to say many thanks to Matthew Hanlon for taking care of my property for years and I appreciate his experience and professional service reduced my extra stress."

Bill | Atchison Street, St Leonards

"Our property manager Matt has been excellent throughout the entire leasing and management processes. As a landlord now based overseas, we get a lot of comfort from his attention to detail and rigour in managing the property and resolving any issues as they arise. The video condition report is an example of going a step further and putting in that extra effort to keep landlords informed on the property's condition and how it is being utilised by the tenants. I would highly recommend Matt and Marriott Lane."

Chris D | Wollstonecraft

"Quick and efficient service."

Dan | Wollstonecraft

"Matthew, you have been terrific at managing our properties and so wonderful to deal with in every way. We appreciate enormously your effort, advice and care. We feel very happy and reassured to have you managing our properties. Thanks again for your great work."

Nikki | Lane Cove North

"The person who helped me with the lease of my flat was very professional. He kept aware of all the details with the lease and collaborated with the utility arrangements."

Diana | Lavendar Bay

"I want to put down on paper my appreciation of the brilliant work you carried out in looking after my property at Christie Street.

In my absence, you treated the townhouse like your own and took steps to find me new tenants without delay and at the same rental price; what a feat!

I go to the UK feeling at ease that my investment and livelihood are in secure hands.

Thank you Matthew."

Alice Taylor | Christie Street, Wollstonecraft

"It was very nice working with such a agency.They are prompt professional and very honest with their terms Agent Matthew has been a great help and he is very professional and quick in responses."

Sakshi | Wollstonecraft

"Marriott Lane R E has ben my agent for over 12 years. I am constantly impressed by Matthew Hanlon whose skills are in assessing good tenants, forward planning and knowledge of current market situations. He knows me well and I am very happy with his long service. Christine Chiara-Smith is another professional with amazing accounting abilities. If I have a property to sell, I would first contact Stuart Howard: his experience of this part of Lower North Shore is second to none. Needless to say, long term members of staff of this calibre do not exist without the most important ingredient, the driver, and my thanks go to Wayne Marriott."

Alice | Christie Street, Wollstonecraft

"I have Matthew Hanlon managed my investment property from the day 1 when we bought it since 2013. He is the best property manager who I have no doubt to recommend him to anyone. He is a very efficient and professional operator. He looked after my property so well and fixed all the issues that occurred with the tenants. I trust him and feel peaceful to have him managing my investment property. Thanks a lot Matthew for all those year of services."

Nisakorn & Dennis Davis | Jersey Rd, Artarmon

"Matthew has been looking after my unit since 2014, I always appreciate his excellent services. Matthew is a very efficient, reliable and polite ,presenting a very high level of professionalism. I'd like to say a big thank you to Matthew for being such a great agent for my unit."

Ms M Chen | Ernest Street, Crows Nest

"Matthew Hanlon has been managing my rental property since 2015 and has looked after it just like his own place.The inspections are video recorded or PDF'ed and are very detailed. I really am glad Matthew is looking after my property and would recommend Matthew and the team at Mariott Lane. They truly provide an exceptional service."

Eric Lam | Shirley Road, Wollstonecraft

"I have known Marriott Lane and Wayne for over 20 years. In this period of time, I have used them to manage my rental property hence I can provide a reference on their time-tested performance. In a nutshell, under Wayne’s leadership, Marriott Lane has provided excellent above par professional level of service. Whether you are landlord or renters, I recommend Marriott Lane."

Jim Lea | Northcote Street, Naremburn

"We hold and manage property assets which in dollar terms are regarded as globally substantial. To us, every detail matters. Wayne Marriott is a distinguished, seasoned, adroit operator. Matthew Hanlon is exceptional. Details matter to him as well, as do results. Matthew is outstanding in relation to both. In addition he is an outstanding communicator, is always accountable and drives himself to perform to the highest standard in a manner which is absolutely professional and ethical. This is the only agent review we have written in 17.5 years since we see no point commenting on the ordinary. Exceptional."

Landlord | Milner Cresent, Wollstonecraft

"Matthew is responsive and provides excellent property management service. We feel very comfortable with him as our property agent."

Sucheta & Shamkant Sarkar | Centennial Avenue, Chatswood

"Couldn’t be happier working with Matthew. He is thorough, pro-active, communicates well and has made the process hassle-free.I would highly recommend Matthew and Marriott Lane."

Kathryn Hamel | Bellevue Street Greenwich

"Great Property Managers, easy to deal with, prompt service, attention to detail & great communication. They also provide regular market insights in the area."

Nesko Tomic | Sinclair Street, Wollstonecraft

"Matthew was really great at being flexible to our needs when it came to opening up the property earlier & fulfilling our requests. We really appreciate the flexibility and the speed at which everything happened."

Natalie | Milner Cres, Wollstonecraft

"Very good purchase and rental property experience. We’ve received the proper and reasonable advice from the agents. They are taking care of the properties indeed. Very appreciated that."

Rita Dong | Duntroon Avenue, St Leonards

"Very happy with the service and professionalism of the team. Highly recommend them."

Trish | Sinclair Street, Wollstonecraft

"I would recommend Marriott Lane to anyone looking to rent out their property. Rented out after only one home open for a higher rent than I expected. Professional and easy to deal with, feel like I can sit back now and let them manage the property."

Paul | Balfour Street, Wollstonecraft

"Matthew Hanlon has had custodianship of my property for almost 10 years. He is proactive, selects good tenants, and conducts routine inspections with detailed video recordings which are useful for an overseas owner like me. Best of all, he is fast at communicating. I highly recommend him and the team."

Luo Murray

"Matthew was a pleasure to deal with in a stressful time. He is friendly, efficient, transparent and effective. Highly recommend."

Mark | Landers Road, Lane Cove North

"A smart and innovative senior property manager , who strives for excellence, goes the extra mile to achieve a win -win outcome for both the landlord and tenant."

Mr Anthony Pereira | Rosalind Street, Cammeray

"Over many years we have always got prompt, efficient and friendly service from Matthew. He has judged tenants well and gone out of his way to accommodate our needs. We do not hesitate to recommend Matthew and Marriott Lane."

John | Jersey Road, Artarmon

"Marriott Lane were great. Matthew dealt with any issues I had efficiently and to a high standard."

Gabrielle | Hipwood Street, Kirribilli

"We just bought our new apartment. Matthew Hanlon is our property manager. He is very professional. We have been worried about letting our apartment due to current market status. However, Matthew is able to find good tenants for us within only 4 days. That is awesome."

Nan | Robert Sreet, Artarmon

"Matthew Hanlon is gentle and easy approachable, but also a firm decisive property management agent in looking after client's interests. His on-line advertisement was well-written pointing out all distinctive of my property only having a brief inspection to the property...that shows Matthew is an experienced property agent and attentive to details. Overall, a job very well-done."

Bob | Hampden Road, Artarmon

"Matthew Hanlon has been looking after our properties for many years. He is straightforward, efficient, and very experienced. We are really pleased with his professional service, in particular, his ability to deal with difficult tenants and his tenacity in managing property repairs. In addition, we also like the fact that the agency has adopted a very innovative routine inspection solution by providing videos along with the standard routine reports. We highly recommend him to others!"

George | Sutherland Road, Chatswood​

"We have now used Marriott Lane and Matthew as our property manager for over 10 years, and it is based on Matthew’s skills and experience we have been able to keep our flat since moving overseas. Matthew doesn’t just understand what an owner needs but constantly over exceeds our expectations in regards to viewings, improvments and dealing with the strata on our behalf. His update are innovative and the next generation of property management. In addition to this we also enjoy the newsletter and general updates we get from Marriott lane as it gives us an update on the general market."

Martin | Willoughby Road, Naremburn

"I was impressed with the prompt response and service from inspecting the property, sending me the Application for Tenancy forms, accepting our Tenancy Application and organising my signing the Tenancy Agreement. Thanks to Matt Hanlon and Daniel Boys for their great service."

Virginia & Pedro | Pacific Highway, Lindfield

"Matt Hanlon is my agent. Matthew has been my property manager for 2 years+ and has provided a personal and attentive service to both myself and my tenants which is really important. Issues have been sorted quickly and efficiently and without drama. Throughout the recent re-letting process Matthew kept me informed at all times and came up with strategies to show the property to best advantage. Absolutely no fuss, gave great advice and inspired complete confidence. Re-let successfully on week 2 at a great rent - thanks Matthew!"

Jane | Bay Road, Waverton

"We have been with Marriott Lane for almost 9 years, prior to this other agencies for 15 years. Our Dedicated property manager for our whole time at ML is Matthew Hanlon: who remains in our opinion the most thorough, professional, dedicated property manager in this entire industry. Matthew pays granluar attention to the smallest detail whether that be inspections, repairs, or finance related. Far from the norm of property management being a cut and paste commodity, we have always felt with Matthew a deep concern for every event which today has forged this relationship into much more than a management service: it is a respected business partnership. We feel privaledged having Matthew Hanlon as our Property Manager."

Michael & Alexandra | Pacific Highway, Lindfield

"Matthew was across everything, gave sensible advice and honest feedback, he made it easy to work through the entire transaction from advertising to letting keeping me informed of every step."

Jennifer | Wheatleigh Street, Crows Nest

"My experience with Senior Property Manager, Matthew Hanlon, has been outstanding. Matthew was able to advertise, show and re-lease my property all within a couple of weeks of signing the agency agreement. There will be minimal vacancy between tenants as a result and he achieved an increase in rent! Very happy, particularly given how challenging the rental market is for owners currently. Moreover, his communication through out the process was great, far better than my previous experiences with property managers. Couldn’t recommend Matthew and Marriott Lane highly enough!"

Gavin | Ernest Sreet, Crows Nest

"I would like to thank you for all the good work you’ve made the last 5+ years.

You’ve been an excellent property manager and that makes a huge difference when you have an investment property. I'm sure I will have another opportunity to work with you in the future. I wish you a wonderful festive break and a very merry Christmas."

Eric | Miller Street, Cammeray

"Happy with the services provided. Requested an advanced viewing of the premises before the public site inspection and my request was accommodated. The paperwork trail was smooth and prompt and we signed the lease in no time. Thanks to Matt and Daniel for their help."

Virginia & Pedro - Pacific Highway, Lindfield

"Matthew Hanlon came highly recommended and he’s lived up to that in managing our property. Efficiency & consideration for both landlord & tenant! Thanks, Matthew!"

Charlie and Sophie | St Marks Road, Randwick​

"I have been renting through Marriot Lane since I came to Sydney in mid-2016 and I am now being relocated back to Melbourne and I just wanted you to know what a fabulous group of staff you have . In particularly I have dealing with Matthew Hanlon for the last 18 months and he has been fantastic his prompt responses feedback and professional manner makes him an absolute delight to work with.

I felt it was important you know as I am very aware that people are very happy to let know when service is not to their liking, but no so good at telling you the great things."

Janine | Greenwich Road, Greenwich

"Matthew has been great to work with. Some minor issues with the property were identified and scheduled for repair before I even moved in. Matthew's follow up has also been efficient with his follow up. Great agency to work with."

Wim | Brook Street, Crows Nest

"Matt Hanlon has been looking after properties for my sister and myself for years. He communicates well with me, and is very efficient in resolving issues in relation to the tenancies or properties he looks after. I would recommend his services any time!"

Diana | Shirley Road, Wollstonecraft

"Matt is simply the best of the best when it comes to property managers. I know that my apartment could not be in better hands. Matt takes care of it all for me and does it so seamlessly. Everything is on time and up to date, and there is complete transparency. Matt is very responsive and helpful whenever i have any queries about the apartment. Living overseas i was slightly nervous thinking about all the bits relating to my apartment - communication, payments, meetings, inspections, tenant concerns, and so on. However, Matt has made it all so simple and easy, and we have seen our fair share of unforeseen issues pop up at the apartment block! but Matt has handled it like the absolute pro that he is - swiftly, responsibly, and flawlessly! I cannot recommend Matt highly enough! Marriot Lane and Matt should be everyone's 'go to' property management agents on Sydney's Lower North Shore."

Jessica Ramsey | Bridge End, Wollstonecraft

"Matthew is a great property manager."

Bruna | Willoughby Road, Crows Nest

"After being on the hunt for a new rental apartment for a couple of weeks, we were very lucky to bump into our dream property in a great suburb. Matthew was very informative and friendly yet professional during the inspection. We submitted our application using Form 1 which wasn’t super user friendly but we got a response from Matthew the next day. Such prompt and quick service. We are very thankful to have Matthew and Marriot Lane helping to make the process easy and so hassle free. Thank you very much."

Ruta & Freddie | Morton Street, Wollstonecraft

"Matthew Hanlon has really looked after us very well - his property reports on our leased property are excellent. Thank you."

Bob & Anita | Boronia Street, Wollstonecraft

"Matthew has been managing my Crows Nest investment property since I purchased it in June 2015 (over 3 years ago).

Matthew is, and has always been, professional, punctual, efficient, and reliable. He has diligently followed up, and promptly resolved, any issues with the property. There have never been outstanding concerns for me to manage. His communication is excellent – I am never left wondering what is happening with my property.

The inspections are well conducted and detailed, and Matthew provides me written and video reports of the property in a timely manner.

Matthew is always courteous and polite. He is responsive, helpful and trustworthy, and I feel my property is safe in his capable hands.

I appreciate the service and care Matthew provides. I would not hesitate to recommend Matthew to any potential clients."

Dr Annette Counsel | Northbridge

"My property manager Mathew Hanlon is always very professional, experienced and caring. My rental income has never been one day late in hitting my bank account. There is always lots of communication between myself and Mathew whenever there is an issue on my property. I have no doubt that my property is on the right hand and would definitely recommend Marriott Lane to any potential investor."

Josephine | Eric Road, Artarmon

"I have entrusted Marriott Lane Real Estate to manage my property for the last five years and am extremely satisfied with the excellent service they have provided throughout this time. I have had the pleasure of dealing with both Matthew Hanlon and Andrea Gongolidis and can highly recommend them for their professionalism and exceptional communication skills."

Yvonne | River Road, Wollstonecraft

"Matt has assisted us in finding a property a couple of times. Having rented a few properties in the past, Matt is by far the most diligent and efficient agent we have worked with - any issue we have had with electrics, plumbing etc, Matt has promptly been in touch and able to get the issue resolved within a day or 2. 10 out of 10"

Alex & Joanna | Willoughby Road, Crows Nest

"Matthew Hanlon has been looking after our properties for many years. He is straightforward, efficient, and very experienced. We are really pleased with his professional service, in particular, his ability to deal with difficult tenants and his tenacity in managing property repairs. In addition, we also like the fact that the agency has adopted a very innovative routine inspection solution by providing videos along with the standard routine reports.

We would highly recommend him to others!"

George & Meiying | Pacific Highway, North Sydney & Sutherland Road, Chatswood

"Dear Matthew, You have looked after our rental property at 3/112 Shirley Road, Wollstonecraft, for 10 years. We have decided to sell so our relationship with you will end soon. As we live in Tamworth, it has been great to have someone reliable to oversee our unit.

You have been great to deal with, professional and courteous to us & our tenants (who have been long term also). All issues with the unit have been addressed immediately by you & we have relied on your advice with tradesmen, quotes, rental increases and tenant selection.

We have appreciated your attention to detail and efficiency, and extend our heartfelt thanks for your polite, friendly attention during your management of our rental property.

Given the opportunity, we would not hesitate to recommend you to future clients."

Robert & Libby Campbell | Shirley Road, Wollstonecraft

"Marriott Lane Real Estate comes highly recommended by me. Mainly because Matt Hanlon my agent is absolutely phenomenal at his job, displaying the following credentials in bucket loads: 1) Professional 2) Punctual and timely 3) Very funny! 4) Balances the needs of both the tenants and landlord - which is important, I want my tenants to be very happy in my home 5) reliable I am so grateful for the way Matt manages my property - he makes the process stress free and highly transparent - which is really important given I am living interstate. Thanks again."

Charlotte | Longueville Road, Lane Cove

"I have engaged Matthew Hanlon in your office to manage my property at 13 Ernest Street, Crows Nest since 2010. Matthew has always been managing my property very well with his professionalism. My property portfolio has since grown and all my properties have now been managed by Matthew because there has been a trust built between Matthew and me and I know I can rely on him to manage my portfolio. Matthew is a great asset to your office. I would recommend Marriott Lane to people who need your service because of him."

Jane | Ernest Street, Crows Nest

"Matthew has managed my property for more than 3 years now. He is efficient, trustworthy and with great problem solving skills. He takes all the hassles of property management away from me so I can focus on my daily life. Exactly what I need.

I would highly recommend Matthew if you are looking for a property agent.

Thanks for all the great work."

Joe | Morton Street, Wollstonecraft

"I was prompted to seek a new managing agent for our rental property have only recently let it through another agent, with the principal trigger being very poor communication through what turned out to be a long & arduous letting process.

Matthew Hanlon was recommended to me and I am glad we made the switch. His communication hits the right balance in frequency and over-delivers in depth & quality. We couldn't be happier!"

Marg Cooney | Tunks Street, Waverton

"Matt has been an outstanding property manager over the past 12 months. During this time I have been based overseas and left he property in Matt’s very capable hands to manage. He has always been extremely helpful, responsive and professional in regards to my requests and its management. In particular, he conducted routine video inspections of the property which were sent to me overseas so I could see firsthand the condition of the property and stay on top of my investment. This type of service and care for the property was truly appreciated and not attainable at other agencies or through other managers. Matt also looks after properties for two other family members who are equally appreciative and impressed with the job he does looking after their apartments. I would absolutely recommend Matt to anyone seeking a property manager and will no doubt seek his services in the future myself when looking to rent out my property again."

Stephen McFarlane | Mindarie street, Lane Cove

"Matthew was constantly in contact with me throughout the process which turned out to be a short time as he was so efficient in getting my place rented. I recommend Matthew to any one wishing to rent their place, he makes the process so easy. Thanks Matt"

Angela Glynn | Rocklands Road, Wollstonecraft

"I would like to place on record my appreciation to Matthew Hanlon from Marriott Lane Real Estate for being such an outstanding property manager.

“Trusted Advisor” always striving for excellence in property management would best describe Matthew. On numerous occasions he has gone above and beyond the call of duty to maintain professional relationships with tenants.

Recently Matthew worked tirelessly to secure a new tenant just before my departure overseas. The tenant moved in and immediately had difficulty with the NBN internet provider requiring Strata approval to access the roof space. Matthew stepped in on my behalf and his friendly and courteous professional manner in coordinating with the Owners Corporation/ Strata and tenant, resulted in minimal disruption to the tenant. As the Internet is very much a part of everyday living, it was a win win situation for all, thanks to Matthews’s sterling efforts.

On another occasion our Tenant took a grievance to the NCAT tribunal. Matthew presented a detailed case highlighting the facts and thanks to his superior negotiating skills, agreement was reached with the mediator that the tenant’s case did not have credibility. When the going gets tough, the true colours of an experienced property manager become evident!

Matthews’s video inspections are also very detailed and thorough which then allows landlords to make informed decisions, thereby maximising rental returns.

I would highly recommend Matthew Hanlon to manage your properties as getting a tenant is the easy part; keeping a tenant happy for the long term is where Matthews’s expertise is invaluable."

Tony Pereira | Multiple Properties

"I have found Matthew from Marriot Lane Property Management to be the best manager we have had. The real estate agents that we bought the property from had three different managers in the first year. I went to Matthew and I have found that he is very professional, he has screened new tenants who are great, the maintenance of the property is always quick with reliable tradesmen, he keeps us up to date with current rental amounts of similar properties and he has a video of the walk through Routine inspections, which is helpful if we can’t make it on the day (yes, we are invited along). I would recommend Matthew as a honest, reliable, well informed and thorough manager and we will be keeping Matt and Marriott Lane Real Estate for all our real estate needs in the future."

Steve Russell | Greenwich

"Mathew Hanlon the senior property manager of Marriott Lane Real Estate has been looking after the leasing of our flats in Crows Nest over a number of years now.

He has always provided a very efficient service. He thoroughly checks the references and financials of prospective tenants and keeps us constantly up to date with the results of each inspection.
He has a very friendly and courteous professional manner.

I have no hesitation in recommending him."

John Izzo | Multiple Properties, Crows Nest

"I‘d like to write a testimonial statement to express my appreciation for the excellent work Matthew has done to look after my studio apartment.

For the past few months, I have been very busy at work and was not able to keep contact with Matthew. At times I was not able to check my emails and have been slow in responding Matthew’s emails and phone calls regarding issues with the tenants and repairs etc. Matthew has been very patient with me.

Matthew has been very innovative in his work and the video he has been taken of my apartment during the routine inspection really gives me the opportunity to see the condition of the place and I don’t have to worry about missing out the actual inspection.

Matthew has been very good at marketing for my apartment and he does rent review for my apartment on regular basis. For the new lease starting in the middle of October, the rent increased from $415 to $435 which was a surprise as it wasn’t expected, Matthew has done so much because he has been always full of energy and always with great ideas.

I am very satisfied with Matthew’s professional services and recommended him to my sister, she now wishes to have him as her agent as well.

Kind regards,

Maggie"

Yingzi Chen | Ernest street Crows Nest

"I would like to express my sincere gratitude to Matthew Hanlon for his prompt attention and professional attitude at all times in the rental and management of my property. I was absolutely delighted with the ease with which Matt master-minded the rental of my property last year – arranging fabulous photos, recommending good tradesmen, and advertising and successfully letting the property in one week, in a quiet but highly efficient manner.

At the time I was new to renting out property in the Sydney market, whilst simultaneously looking for somewhere to rent myself. Matt gave me very good advice on the steps to take through the process and I was amazed at the speed everything fell into place. I felt confident that Matt would ensure the selection of the best tenants, which certainly eventuated. Being both a ‘renter’ and a ‘leaser’, I really like the way Matt considers the needs of both parties and I can always rely on his advice to reach a fair compromise.

12 months later, Matt has followed through with his promises, his inspections are thorough and his advice sound. He deals with issues promptly and fairly, and I can be assured that he will always consult me if he has concerns. I am very happy with Matt’s work and recommend him highly. I hope Marriott Lane fully appreciate his efforts on their behalf!"

Jane Raymond | Bay Road, Waverton

"Matthew has looked after my property portfolio for more than 8 years ! He is professional, helpful and supportive as always.

Matthew screened and chose the right and good tenants for us and always send me an update if anything I need to pay attention to, also provide a rent review regularly.

He will let me know in advance if he will proceed a property inspection, if I cannot attend to the inspection Matthew will carry a Video Routine Inspections and email it to me. Picture say thousands words, it is good to see that my property has been well maintained and clean in the video.

Thank you so much Matthew for looking after our properties and you have done an outstanding and fantastic job."

Vivian Deng | Multiple Properties

"When we first decided to lease out our family townhouse, 3 years ago, we all felt very sad, stressed and uneasy. It's a comfortable home but just not big enough for our growing up families.
At that time, we did contact a few other agents to come for inspections.

None was to my satisfactory, except Mr Mathew Hanlon. My first impression on him was that he was the right person that I could trust to hand over my baby (our very first family home) to.
A few years down the track, it proves that he is such a dedicated and efficient young professional. He screened and chose the right ang good tenant for us. I never have any issue with my tenant.

Mathew also carried out thorough routine inspection with video graphics email to me so I could see the exact conditions of our property without physically being there. Besides, he also carried out periodic rental review for us. We did not even have to request. Good job Mathew.

Recently, my tenant moved out after more than 3 yrs staying, surprisingly our property was left in an order almost exactly like when we left. It is so clean, neat and tidy. My baby still looks very lovely.

Thank you very much Mathew you have done such a marvellous job for us. I always know that our property is in the right hand. We appreciate your help and assistance so much and would hope to continuously maintain this good relationship."

Josephine Ting | Eric Road, Artarmon

"As both an investor and a rental tenant, I regularly deal with Matt Hanlon in two very different capacities and I can say that both he and all the staff at Marriott Lane conduct themselves impeccably and provide the best service I've ever had from a realestate.

From the rental perspective, Matt is always available and acts fast to resolve any issues that arise. As a property manager, Matt always finds a way to act in my best interests as a landlord, while also keeping the tenants happy. The leasing process is fast and very professional, with excellent photography. Tenant selection is done with a lot of care, and the regular inspections are thorough. Having been with a number of other realestates in the past, I'm very happy having finally found Marriott Lane.

Highly recommended."

Matt Handel | Pacific Highway, Crows Nest

"Matthew has been my rental representative for a number of years. He is FANTASTIC. He is always one step ahead, thinks strategically about how to position the your property, presents it beautifully and has a great instinct for picking great tenants.

Beyond this, Matt is a great human and it has been wonderful to work alongside him over the years and I’m sure there will be many more to recommend. There are few people I recommend as highly as Matthew Hanlon."

Charmaine Bingwa | High Street, Kiribilli

"Matt has been extremely helpful through the process of renting our first apartment. From our first meeting, Matt exuded professionalism and we were confident that he was the right guy for the job.

Matt was able to find a great tenant very quickly (in the first week) and kept us in the loop at all times, in addition to taking care of ALL the administration including management of bills, etc.

With the way Matt operates you would think your property is the only one he manages as he's super responsive and available - something very important for us as we move overseas. Overall, the process was simple & seamless.
We highly recommend Matt."

Victoria North | Duntroon Avenue, St Leonards

"Matthew Hanlon has managed my property at Christie Street Wollstonecraft for the past 3 years while I have been overseas.

I have found Matthew to be very professional and helpful. He has consistently provided regular inspection reports and the house inspection videos assessing each room thoroughly has been greatly appreciated as it has given me an opportunity to clearly see the condition of my home.

I recommend Matthew to assist you with your property management requirements, has a professional attitude and secured appropriate tenants to look after my home.

Thanks again for all your help."

Rachael Fysh | Christie Street, Wollstonecraft

"Happy for you to action the proposed $10 increase in rent when the lease expires and extend another 12 month lease.

Thanks for all your hard work over the past 9 months. You are a great property manager and have made the transition very smooth. Keep up the good work and please keep me posted on how lease extension goes."

Joe Chung | Morton street, Wollstonecraft

"The support you have provided over the years in looking after my interests, sourcing great tenants and ensuring my property is being well managed is greatly appreciated.

Sometimes you hear about the experience others have with their properties under management and the stress is causes them, and the first thing I say is "you need to call Matthew because he is a seasoned and experienced professional operator and delivers beyond every time.
I look forward to partnering with you for many years to come."

Janine Copelin | West Street, Cammeray

"Matthew has been managing two properties for me for over 4 years now. One long term tenant has just moved out and he wrote praise of the excellent way that Matthew took care of any issues he had.

A great property manager like Matthew is a great asset for a landlord as they are the face to face contact the tenant has, and if they have a good experience with their agency they are likely to become longer term tenants.

The routine inspections are conducted thoroughly by Matthew and he is always willing to provide advice about repairs and improvements, which is invaluable when you don't get a chance to inspect the property yourself.

When re-letting one property in Feb 2016, Matthew went above and beyond to negotiate a rental rate which was $60 higher than the advertised rate.

That's not something he needed to do, but he is always trying to get the best result. I admire Matthew's negotiation skills which he has used twice now to obtain a higher than advertised rental rate.

Matthew's attitude is not that his tenants give him problems, but rather an opportunity for him to provide service to them. You couldn't ask for a better attitude than that for your property manager."

Susan Rennie

"Renting out our property here in Australia for the first time, we had lots of questions and Matthew was very patient and spent a lot of time answering our questions and explaining everything.

His professional contacts - cleaners, photographers etc. have been fantastic.

He really only recommends and works with the best. Our first open inspection was successful and Matthew secured perfect tenants for more rent that we were expecting.

We can't recommend Matthew highly enough, he is extremely professional, hardworking and knowledgeable.

He also follows through with everything and is very thorough and has fantastic attention to detail.
It has been an absolute pleasure working with Matthew to date and we look forward to a long professional relationship with him."

Ciara Barett | Balfour Street, Wollstonecraft

"Mr. Matthew Hanlon has been my manager looking after two investment units for a number of years.

Mr. Hanlon, is a very responsible gentleman and takes his work seriously and assisting his client with respect, up-to-date information and is control.

Mr. Hanlon is very professional in his look and attitude and professionalism, he is also very trustworthy.

Leaving my two investments in Mr. Hanlon’s hands has given me, peace of mind and know he will do the right thing. I can sleep soundly in Mr. Hanlon’s hands.

I feel very lucky to have Mr. Hanlon as my property manager and thank him for his hard work."

Tina Golan | Hayberry Street & Lamont Street, Wollstonecraft

"We were tenants in a property on Sydney’s Lower North Shore, managed by Matthew Hanlon from February 2013 until August 2016.

During this time we found Matthew to be courteous, professional, well organised and willing to action issues immediately.

We felt as tenants, that Matthew always found a good balance between our needs and those of the property owners, showing good judgement and maintaining excellent relationships with both.

In speaking with Matthew, we have come to understand his stringency during the tenant application process ensures that the best tenants are found for his leased properties.

We would be delighted to recommend Matthew both to prospective landlords and tenants."

Alison & Terry Simmonds | Rocklands Road Wollstonecraft

"Hi Wayne

I just wanted to give you some quick feedback re Matthew. I've been extremely impressed with his professionalism and the fact that he is easy to talk to and communicates well has made transitioning the property across to you a great experience.

You don't come across this level of service often so good work needs to be recognised.

I look forward to working with you and your team in the future."

Bruce Hollis | Falcon Street, Crows Nest

"I just would like to say a big thank you to Matt for being so professional and prompt, leasing out our property so quickly, to a very good tenant, and making the leasing so much easier!

I have made the best choice and I can’t recommend Matt highly enough."

Jessica Gao | Russell street Wollstonecraft

"Matt, you are a great real estate agent for our rental property!

We appreciate how focussed you are to get positive results. You manage to keep our tenants and us, as landlords, pleased with every new leasing outcome.

our prompt, responsive and courteous way of communicating with our tenants and with us, during the lease term, is simple and straight forward.

Thanks to you and Marriott Lane Real Estate for providing us detailed monthly statements and a detailed inspection report, with lots of relevant photographs, twice a year.

We wish you all the best and do not hesitate to recommend you to anyone who is looking for a first class leasing/rental agent"

Sucheta & Sam Sarkar | Centennial Avenue, Chatswood

"I am REALLY sorry to hear that we are losing you as our property manager.

You have easily been the best one we have had in our many years with Marriott Lane. You have always been responsive and approachable - what a shame…

All the best with your new clients and thank you for everything you have done for us over the last 8 years - we really enjoyed working with you and appreciated all your hard work."

Sarah Ingram | Shirley Road, Wollstonecraft

"Hello Matthew,

Thank-you for your email and Congratulations on your new position!

I am very sorry to hear you will no longer be managing my property, you will certainly be a hard act to follow!

I have very much appreciated your thorough and professional assistance (always) over many years so am glad to hear you will still be there at Marriott Lane.

I have no doubt due to Marriott's high standards Ben will be just as helpful and I look forward to contact with him in the future.

Thanks again & all the best"

Christine Davis | Trafalgar Street, Crows Nest

"I have known Matt Hanlon for over six years now who has been managing two investment properties for me in the Lower North Shore.

My dealings with Matt have been exemplary with respect to his responsiveness, market insight and value add initiatives.

Matt undertakes comprehensive video inspections which I find very informative and regular rental reviews.

Matt keeps me informed on a regular basis how the tenants are going and how the market is tracking with respect to rental changes and recommended rental reviews.

I would continue to use Matt as my leasing agent on all investment properties. He is a valued asset and would highly recommend."

Tom Zdun | Hipwood Street, Kirribilli & Pacific Highway, North Sydney.

“I would like to take the time to recommend Matthew Hanlon from Marriot Lane Real Estate to anyone who is looking for a professional, efficient and diligent Property Manager.

Matthew has been instrumental in securing a quality tenant for my investment property, who promptly moved into the premises 2 days after receiving an application.
Matthew’s advice in regards to rent, renovation timing and also insurance has also been truly valued by myself as a young first time property investor.

Matthew’s communication skills I believe truly set him apart from anyone other professional I have dealt with, therefore if you are looking for a professional to look after your investment I would highly recommend him."

Matt Spears | River Road, Wollstonecraft

"I would like to express my appreciation of Matthew's service for my apartment in Artarmon.

The whole process is a stress-free experience including advertising, open inspection, tenants screening, document signing, payments and regular inspection.

Matthew is very professional and experienced at property management, at the same time he is open to ideas and willing to listen and accommodate any change we might have.

You can trust Matthew for managing your property, knowing that he will always act in your best interest. I would highly recommend Matthew's service to anyone in need of a care-free rental experience."

Libin Yang | Hampden Road, Atarmon

"We are pleased to be given an opportunity to say how happy we have been with the work done by Matthew Hanlon in managing our property at 12/6 Trafalgar Street, Crows Nest.

Matthew’s work is meticulous. He takes all aspects of property management seriously and is particularly good at property inspections. When inspecting the property, Matthew makes extensive use of photographs which along with his comments, leave us as owners fully informed on the condition of the unit. When the apartment requires work, Matthew knows who to call to get the job done well and at a fair price.

We have no hesitation in recommending Matthew as a property manager."

Robert Elliott & Diana Campbell | Trafalgar Street, Crows Nest

"Matthew has been providing outstanding property management services to me for a number of years and I value he’s knowledge of the retail property market.

His care and attention to detail in the management of my property is meticulous, from inspections, property maintenance to advise on rental price positioning and vetting / securing the right tenants.
I’d strongly recommend Matthew to anyone considering property management services."

Troy Smith | Hipwood Street, Kirribilli

"We met Matthew 9 weeks before our baby was due, with a view to leasing our property before the baby arrived. He is professional and positive and made what seemed like a mammoth task to us, seem straight forward and easy.

He not only advised us on leasing our property, but also on how to find another property. Even writing references for us to make the application process easier.

Once we decided to go ahead, Matthew organised photography and marketing within a few days and found us tenants very quickly, always staying in touch to informed of how things were progressing. It almost seemed too easy!

Thank you Matthew and keep up the good work."

Caroline Forde | Mowbray Road, Lane Cove North

"I moved to the USA for career reasons and wanted to rent out my Sydney home. I chose Matthew as my agent based on our ntroductory meeting, particularly the analysis and references he provided.

Matthew is experienced, courteous and promptly responsive to both landlord and tenant. He routinely inspects the property on my behalf and communicates about any maintenance or repairs that are needed.

I am confident that the property is being well managed and I am being kept informed, and recommend him to other property owners."

Jon Fairall | Fairlight Street, Manly

"I engaged Mathew Hanlon around eight months ago to manage my investment unit .
I can say that I am very happy with my decision to go with Mathew and have been impressed by his intelligence , responsiveness, and general professionalism.
I am happy to recommend him to landlords seeking a property manager."

Richard Gintel | Station Street, Naremburn

"Matthew Hanlon has managed my property for 15 months. I appreciate his drive, honesty, professionalism and reliability. Matt has done an exceptional job finding great tenants and looking after everything.

I would highly recommend Matthew Hanlon to all landlords in the area."

Michelle Chiu | Atchison Street, St Leonards

"Matt Hanlon has been managing my property for 7 years now.

In all the time that I have known him, I can only describe him as a consummate professional. He has placed quality tenants who have maintained the property to a high standard, and in turn improved the overall condition of the property whilst living there.

Rental reviews and routine inspection are very comprehensive, typified by photos. The attention to detail is impressive.

On one occasions, due to a poor building venture that pertained to the renovation of the unit, he sought an alternative solution to problem that related to a blocked internal waste line pipe, that ended up saving me thousands.

Whenever repairs have fallen under the umbrella of Strata responsibility, he is quick to discern this, and contact the managing agent accordingly.

I would have no hesitation in recommending him to other prospective landlords."

Will Robertson | Willoughby Road, Naremburn

"If you’re looking for a switched on, ethical and reliable person to look after, manage and care for your investment properties, Mathew Hanlon is the man for you.

I am a busy business owner and I just need my properties to have good quality tenants with all the issues like maintenance, broken taps, paper work etc taken care for me.

Mathew does this for me, seemingly effortlessly, with a high level of speed and efficiency.

Mathew consistently sources high quality tenants for me, and to date all placements in my investment properties have actually been from his pool of contacts.

I have never had any vacancy with tenants as this well connected real-estate agent gets great tenants quickly into my properties. When one good quality tenant moves out Mathew moves another great tenant in.

Mathew is consistent, polite, reliable, answers my phone calls and emails typically within a few hours or at the very latest by end of business.

Anything you need or query you have will be attended to quickly and professionally.

Mathew looks after all my properties. 100% recommend him to look after your properties."

Adam Meredith | Oxley Street, Crows Nest

"I have no hesitation recommending Matthew Hanlon as a property agent. Matthew has been managing the lease of my one bedroom unit in Waverton and I am very happy with the service to date.
Matthew's experience and advice have been invaluable when dealing with some unexpected issues that have arisen. Matthew is very professional and always quick to respond.
Knowing that my investment is in safe hands provides peace of mind."

C. Dugan | Crows Nest Road, Waverton

"I could not be happier with the service I have received from Matthew since deciding to lease my apartment out in March this year. From my initial meeting I knew I was in the right hands- sometimes you just know! Being a first time property investor in NSW, Matthew gave me all the advice I needed - especially his great knowledge on the area, getting the best tenants and the pros and cons of leasing furnished or unfurnished.

Within the week Matthew had come at met with me at the apartment to inspect first hand and make price point recommendations and arranged for a professional photographer to come and take photographs to market the property. That same weekend the first open house was held and on that Monday I had a quality tenant interviewed by Matthew and signing a 12 Month lease!

I would highly recommend Matthew to anyone looking for a quality property manager to get you the best tenants and look after your investment property."

Natalie McKeown | Pacific Highway, Crows Nest

"Thank you for looking after our apartment during the last two years. Karen and myself have considered our experience with Marriott Lane a positive and successful one. More importantly, our experience with yourself, has been excellent.

We appreciated your high level of professionalism, great communication and efficiency in sorting out our tenancy. You have made us feel confident and involved all through our professional relationship.

It is with regret we ceased our rental given a change in our circumstances. We are also grateful for an excellent tenant, Dan Ripley. We hope we have the opportunity to work with you in the future.

We wish you all the best for this and coming years."

Karen and Way Siow | Brand Street, Artarmon

"Thank you for managing our rental properties for the last 6 years. I am very impressed with your attention to details, your diligence in constantly inspecting the properties to make sure they have been kept in good conditions and your commitment to always finding the best tenants for us.
Thank you for the hard work, it has been much appreciated."

Charles and Margaret Chan | Blakesley Chatswood & Shirley Road, Wollstonecraft

"This is just a short note to thank you for the care and concern you have always shown in looking after our property at Eric Road, Artarmon. My daughter lived in this property before she moved to Brisbane and we been keen to ensure that it would always be kept in top condition.

In the more than five years that your have been managing the property we can say with certainty that your have looked after this property superbly.

There has never been any unplanned vacancies, the tenants you have selected have never been the cause of any concern and you have conducted all inspections as appropriate and provided detailed reports and photographs in respect of all inspections.

All requests we have made have been attended to expeditiously."

Tony Lovett | Eric Road, Artarmon

"I would like to pass on my most sincere thanks (and it’s difficult to find words to express those thanks!) for the incredibly expeditious and, importantly, also caring way in which you have attended to every one of the few little issues that needed to be sorted out with my apartment.

In terms of today’s incident, with the leaking hot water system ‘emergency’, I had barely sent you the email before 7.30 on a Saturday morning and you were calling on the phone finding out how you could assist. That was incredibly reassuring. Then, you said you’d get it sorted for me, and I couldn’t believe my eyes when I saw your emails to the repair people less than 5 minutes later. That is just exceptional. It was then no surprise, because of the apparently great relationship you also have with them, that the plumber was actually in the apartment arranging to have things attended to less than an hour later.

While I am a tenant in this apartment, I am also a landlord of a house in Perth and I could only dream of having a property manager a tenth as good as you have been. It is so obvious that you have the interests of both the landlord and the tenant at heart - and in the long run, the bottom line is that this is good for everyone and also your primary responsibility, the property.

On top of all of that, I very much appreciate your fantastic can do, cheerful approach to life – again, not something one always gets in the service industry. You communicate incredibly well – both a quick turnaround and with excellent clarity.

I would be happy at any time if needed to share these sentiments. If you feel it appropriate, please pass on to the management at your agency and also the owners of the apartment."

Dr Grant Robertson | West Street, Crows Nest

"Matthew has been property manager for my apartment since July 2011.
I have been pleased with the quality of service I received. The tenants selected have been long term and reliable people who have looked after the property and Matthew has regularly inspected the premises and reviewed how it was priced in the market to ensure maximum return.

Mathew was also willing to go above and beyond the call of duty. On one occasion he liased with body corporate and tenants over an issue my tenant had with the telephone line that linked the street with my apartment. The matter was eventually resolved in an efficient and professional manner.

I have found Matthew to be efficient manager with good communication skills and an exceptional eye for detail. I would not hesitate in recommending him to anyone requiring property management services."

Julian Radom | Shirley Road, Wollstonecraft

"We could not be more pleased with Matthew Hanlon and the team at Marriott Lane with the job they have done managing our property over the last 3 years.

Every commitment that was made regarding the maintenance, inspection and management of our property has been kept and often exceeded.

It provides us great comfort to know that while we are living interstate our property is being managed with this level of competence.

All bills and expenditure for the property are managed by Marriott Lane with simple maintenance requests explained clearly in succinct emails or short calls.

The monthly financial reports are simple and easy to understand and the annual report is supplied promptly, complete and ready for the accountant.

The last 3 years have been such a hassle free enjoyable experience, that we have considered purchasing another investment in the same area purely to have it managed by Matt and his team."

Nick Anderson | Duntroon Ave, St Leonards

"Just a quick note to thank you for your consistently professional management of our property in Crows Nest.

As overseas landlords we have entirely relied on your regular updates, property reports & guidance on how best to manage our investment.

You have successfully supported us with a multitude of maintenance requests, capital improvements & tenant transitions. In each case you have over-communicated & ensured that we are fully aware of any changes to the plan.

Testimony to your great work is the fact that the property has been fully occupied, with quality tenants, for the entire 14 years that we have had it in your care.

We look forward to your continued support."

David Osborn | Chandos Street, Crows Nest

"This is to advise our total satisfaction with Matthew Hanlon of Marriott Lane Real Estate Crows Nest.
We have used Matthew previously to manage our rental property, until taking it off the rental market for a time, when we needed to have the property rented out again and we had no hesitation in seeking Matthew’s assistance once again.

This time we were moving from the property out of Sydney and needed Matthew to arrange and supervise a number of tradespeople to undertake work on the property to ensure the property would be leased as quickly as possible.

Matthew coordinated numerous trades arranged quotes and communicated fully with us every step of the way, sending photographs of the finished work.
Again we would like to thank Matthew for his professionalism and we feel confident that our property is being well managed.

We have no hesitation in recommending his services to any landlord looking for property management expertise."

Stuart Whelan | Tunks Street, Waverton

"Dear Wayne,

ln the course of chatting with Matthew Hanlon yesterday, we noted that Matthew has now been looking after my unit at Woolcott Street, Waverton for more than five years.

Reflecting on the good run l'’ve had over this period, it's appropriate to formally give credit to Matthew's contribution. Living in the Southern Highlands, I can probably be regarded as almost an absentee landlord and I have relied heavily on Matthew to keep the management running smoothly.

He has done an extremely professional job in all aspects - letting, tenancy issues and support with property maintenance. I'm pleased to report that we have been, and continue to be, happy clients.

You might recall that l'm considering taking on another apartment. lf this happens, l'll be looking to see if Matthew can take on the management."

Grahame White | Lindsey street & Bent Street, Neutral Bay

"I came to Marriott Lane on the recommendation of my accountant, after having a myriad of problems with my last managing agent.

I am so glad I switched! Since the changeover the management of my property has been nothing but professional and efficient. Managing agent Matthew Hanlon is a safe pair of hands and makes everything seem smooth and trouble-free.

Thank you Matt."

Charmaine Bingwa | High Street, North Sydney

"Dear Matthew,

I would like to pass on my sincere thanks to you for looking after my rental property in Wollstonecraft.

You were referred to me originally by a friend, who also has their rental property currently managed by you (and was extremely impressed with you)

The level of service that you have provided has been faultless and all matters have been dealt with incredibly fast expediency.

Again, I would like to thank you Matthew for your professionalism & I feel confident that my property is being well managed.

I would not hesitate in recommending you to others."

Felicity Foster | Shirley Road, Wollstonecraft

"Firstly, we're very happy with chosen tenants at our property 8/7 Brougton Rd, Artarmon. Excellent job.
Also, we're very pleased with effort and fast respond from Matthew in regards with our concerns.
We hope for same level of communication between tenants, Matthew and ourselves in the future as well.
Thanks and regards"

Helena Misurac | Broughton Road, Artarmon

"Just a quick note to say how much I appreciate your professional service of managing my property in Wollstonecraft. Your practical, reliable and friendly approach, together with top communication skills provide me with a peace of mind and assurance that the property is in safe hands.

Keep up the good work:)"

Grace Zdanowicz | Belmont Avenue, Wollstonecraft

"Matthew, I am so very grateful for the wonderful service you've given me over the last year or so.

I can still remember when you surprised me with the news that you had obtained an extra $50 on top of the asking price when you first rented my Wollstonecraft unit. That is everything to a landlord and it was an amazing achievement on your part.

Then when those tenants moved you prepared me for the fact that the market might not handle that price again but then you again kept it a surprise for me when the new tenants had agreed to pay the same price.

Something you're doing in the marketing must really be working to have 100 people turn up, and then your tenant selection process mirrors my own thoughts and you were never going to give it to the guys pointing out where they'd be putting the bar in the lounge room!

This level of care and service is rare from an agency which makes it all the more valuable. Matthew, you treat each thing to do with my unit as if it was your own and I don't know how you could expect anything more from your agent.

Thanks for everything Matthew, it's so nice to know my old home is in safe hands along with my father's home at Mosman."

Susan Rennie | Warringah Road, Mosman

"Hi Wayne,

I just wanted to let you know that I am very happy with the level of service Matthew has provided me over the past couple of weeks.

Matthew is a pleasure to deal with and he does an excellent job of keeping me fully informed and being on top of things at all times.

I appreciate his quick response and professional manner and I am glad he was able to procure a tenant for my property in a very timely manner. He is very diligent in his process of selecting a decent tenant so Im very happy about that - less problems for the both if us !

So all in all a big thanks to him."

Fabian Leung | Broughton Road, Artarmon

"Hi Matt,

I just want to thank you again for all your efforts in handling my rental property. Living on the other side of the country it is quite a relief to know you are managing my property in such a professional manner.

I am particularly pleased with the ease of communication with you and the detailed periodic reports I receive on the condition of my property. Keep up the good work."

Morimoto Emi | Broughton Road, Artarmon

"You and the team have done a great job in looking after the property. From selecting quality tenants, the detailed inspection reports and keeping me promptly up to date with matters as needed.

Kristin and I also really appreciate how proactive you are – it's a huge relief to know that no matter what the issue, the property is in safe hands, notwithstanding that we are 10,000 miles away. Thanks again."

Amin Doulai | Falcon Street, Crows Nest

"Matthew has been my property manager for a number of years. Over this time he has managed my property with the utmost care and professional integrity.

I have not had to follow up on any aspect of the property management; Matthew has excelled in all aspects. He has managed the maintenance of my property and managed all rent reviews and has been proactive in all areas.

I am impressed with his service and feel very confident that I am getting the best service and can leave this in Matthews hands without having to check up."

Nick Johnson | Shirley Road, Wollstonecraft

"Matthew I wanted to once again thank you for making our transition into the Sydney investment market both simple and easy.

I specifically want to call out the level of service you provide which I find is second to none and this is because of the your commitment to keeping me up to date on everything including promptly advising me of property maintenance requests.

There has never been a moment when I have felt unsure of my property status and this has resulted in me having a stress free rental property.

Because you consistently excel in customer service, I am now motivated me to buy again and will certainly ask you to manage that also."

Janine Copelin | West Street, Cammeray

"From the start, Matthew has made the entire process of renting out my apartment an easy one.
I can rely on him to take care of every detail and he has proven himself trustworthy and conscientious.

I have every confidence in his management of my apartment and am happy to recommend him to my friends."

Pip Richardson | Trafalgar Street, Crows Nest

"We would like to take this opportunity to thank you for your efforts recently in assisting with the refurbishment of our apartment and subsequent leasing to a new tenant.

Throughout the whole process, you were most helpful in assisting with providing quotations from suppliers and actively co-ordinating access and installation for painters and carpet layers in our absence.

No request appeared to be a problem for you to manage.

Additionally, when seeking a new tenant, we are pleased with your diligent efforts in obtaining a satisfactory tenant at an appealing increased weekly rent.

We look forward to you managing our apartment into the future and shall recommend your services to any other landlord should the opportunity arise."

Mr Paul & Mrs Collen Susans | Eric Road, Artarmon

"Matthew has been looking after my property for more than 12 months and during that time has provided me with faultless service.

He began by finding me an excellent and reliable tenant and has followed up since then with very courteous and professional management.

The property is inspected regularly and I am kept up to date with its condition and with any other matters that I need to concern myself with. Matthew has ensured that I have a stress free experience as an owner. He is also a pleasure to deal with."

Monika Hayes | Kurraba Road, Kurraba Point

"Hi Matthew

Finally I get a chance to say thanks for doing all those things that a only a top property manager knows to do, like chase me up and get my attention to talk me through the important things and give me real advice as though the property was yours.

That's what makes you stand out and an asset to Marriott Lane, it's you being personable. Thank you for your diligence, but most of all for your very likeable personality.

It is always with great pleasure when we get to speak. It's nice to know I can rely on you to take care of things for me. Your professionalism is the main reason why I've chosen to remain with Marriott Lane all this time."

Jenny Lee | Hayberry Street, Crows Nest

"Matthew has been my property manager since October 2012. His professionalism and tenacity in respect of nailing things down in a timely manner are just outstanding!
Over the past 12 months, he is able to follow things through, liaise with strata and body corporate, and resolve most of the issues arising from our property with no delay.

He is an agent who will seek the best solutions for both owners and tenants. We are very grateful that he has found us a very responsible tenants who have been happily living there over a year now.

The regular routine inspections with attached photographs and report show our property is almost spotless and very well maintained. Thanks Matthew for all your hard work! I have no doubt that you are one of the best property managers in this market. "

Meiying Cai | Pacific Highway, North Sydney

"Please pass this email onto Wayne also, I don't have his email address with me.

I wanted to say how grateful I was at your extremely successful negotiation to increase the rental on my place by a massive $50 a week. As you could probably tell, I was gobsmacked and very thrilled.

The whole process has been smooth and simple and you obtained an amazing outcome for me.

I hope you understand this impacts my bottom line, and allows me some luxuries in my new home, like keeping Foxtel on!

Thank you so much Matt, I am very grateful and comforted that my property is in such good hands."

Susan Rennie | Warringah Road, Mosman

"Dear Wayne,

I wanted to write to let you know how happy I have been with Marriott Lane's services, particularly those of Matthew Hanlon.

Matthew has been managing my property for the last three years and has been excellent to deal with in every respect.

My property has been well looked after and continuously rented out to well chosen tenants. Matthew deals with any issues that come up promptly and efficiently and in a very professional manner.
I have been extremely happy with his services and hope that he continues to manage my property in the future."

Dr Alex McLeod | Elizabeth Street, Artarmon

"We have successfully managed our rental properties over the last twenty years, ourselves.

We fortunately called on Marriott – Lane, Crows Nest for a casual letting for one of our units . The service undertaken by Matthew Hanlon was first class and in my opinion “refreshing “. Another of our tenants gave notice shortly after the first .

Matthew rose to the occasion, successfully letting both properties to qualified tenants after one Saturday showing. During the short re-letting process , we were kept fully informed. This process was also conducted whilst we were interstate

We have bought , sold , rented ourselves throughout our lives and Matthew has demonstrated his efficiency, communication with ourselves and a professionalism not seen in any of our previous dealings with Real Estate agents.

We have no hesitation in recommending Matthew, particularly in this area of casual lettings."

John and Christine Land | Rosalind Street, Cammeray

"To whom it may concern,

Matthew Hanlon has been managing my property at Rocklands Road, Wollstonecraft for over four years. In that time he has been the epitome of professionalism and helpfulness.

Matthew attention to detail and his personal interest in ensuring both myself and the tenant are happy and kept fully informed has resulted in a very enjoyable and fruitful working relationship.

I would wholeheartedly recommend Matthew to anyone who wishes to use the services of a property management professional."

Greg Kelly | Rocklands Road, Wollstonecraft

"Matthew has been managing my property for the last year and provided a excellent services. Property inspections are organised on time and I receive a detailed report.
He is quick in following up any issues and provide advice. Matthew always conducts himself in a professional manner."

Johann Krugell | Trafalgar Street, Crows Nest

"I was recently relocated to Brisbane and as I was not sure if I wanted to leave the Sydney market, I decided to rent out my unit.

I have to say that the experience has been most pleasurable, which I did not expect. Matthew Hanlon has provided fantastic service to me in the whole process, making the renting of the unit stress free at a time of upheaval.

Not only was the service great, but Matthew also attained a record high rental income for my property. In addition, the on-going management of my account has been exemplary and makes it so much easier for me to monitor from Brisbane.

I have no hesitation in recommending Marriot Lane to colleagues and friends in the future due to the high level of professionalism and service provided by your company.

I wish you and your company all the success you deserve."

Joanne B Rains | Rocklands Road, Wollstonecraft

"Dear Matthew,

I am finally writing you a long overdue letter of gratitude!

Your warm professionalism and efficiency has wowed us, every single time we have contacted you.
In my past experiences as a tenant I have at times felt as though I was somewhat powerless and at the mercy of unpredictable landlords and agents. Not so this time around! You show the utmost respect for both the property and also us as tenants.

Thanks again for continuing to make our tenancy so pleasant and enabling us to feel very much at home."

Puccetta and Jonno Hook | Wheatleigh Street, Naremburn

"I would like to thank Matt for the service he has provided to date. Matt has been engaged from the moment we selected him. From advertising the property, providing advice and giving overall fair assessment of our property.

We held an open house on the Wednesday and by Sunday our new tenants had moved in! Matt is diligent , organised and well versed on the rental market. I feel secure to know that I have someone who is looking out for my best interests.

I look forward to a long business relationship with Matt."

Kate Juanda | Willoughby Road, Naremburn

"Dear Wayne,

RE: Matthew Hanlon, Senior Property Manager

I would like to share with you the wonderful professionalism and service that I have received from your Senior Property Manager, Matthew Hanlon, during the full term of my agency agreement with Marriott Lane from July 2011 to July 2012.

My understanding has always been that one’s excellent reputation is building on ones clients experiences, and I am sure you will appreciate this feedback, as being one of Matthew’s clients.

As a Real Estate Agent myself, I am fully conversant within the industry’s practices, and have greatly appreciated the professionalism received from Matthew.

I really appreciate the personal client attention, removing the emoting out of leasing my owner property. The attention to detail was very professional and his negotiation skills in providing a very happy tenant throughout the total rental period. He was kind, prepared and got the job done. Well done Matthew !!

Being a valued employee at Marriot Lane I am sure his professionalism, politeness and willingness along with his sense of humour assist the difficult and sometimes frustrating process of leasing. I could not have achieved what we did achieve without his support.

I personally take this opportunity in thanking you Matthew, and will certainly recommend your professional services in the future."

Merryl Dawson | Lucknow Crescent, Willoughby

"I am writing this testimonial about Matthew Hanlon, our Property Manager.

Mathew has looked after our property in Crow’s Nest, Sydney over the past four years.

We have a number of properties across Australia and therefore I have dealt with many different property managers, it has been rare to find someone who has managed a property to a standard that I have been happy with, Mathew is a welcome exception, excelling in his role, providing a professional service. As interstate property owners, it certainly gives us peace of mind knowing we have someone to rely on to look after our investments.

When our tenants have given notice, Matthew has always informed us and acted immediately to ensure our property has been vacant for minimal periods, he has been thorough with inspections and any issues with tenants have been resolved effectively, any maintenance or repairs needed have been carried out efficiently.

I would recommend Mathew to anyone who requires a competent property manager."

Ms Saffron Russel & Mr Rob Gane | Clark Street, Crows Nest

"I would like to take this opportunity to thank you for the professional and efficient manner in which you recentlly handled the rental of my property.

You made an otherwise tedious process pleasant (complete with sense of humour) and achieved a great outcome in a short period of time.

You are an asset to the Marriott Lane team and, as a result, I would be pleased to recommend Marriott Lane's services to those contemplating the rental or sale of a property."

Lauren McHugh | Willoughby Road, Willoughby

"Matthew Hanlon has acted on my behalf for my rental property in his role as Portfolio Manager and I have found him to be both efficient and knowledgeable.

During this time he was able to assist me with my questions and did so in a professional manner. Matthew has dealt with any issues that have arisen with competence and provided me with sound advice.

I would therefore have no hesitation in recommending him to property owners who are seeking an agent."

Michelle Upston | Trafalgar Street, Crows Nest

"I would like to take this opportunity to thank Marriott Lane in general for the service provided in the management of my property over a number of years and in particular the service you have provided, I'm confident that the management is in good hands."

Julian Coxall | Rosalind Street, Cammeray

"Matthew has now placed two tenants at my apartment in Wollstonecraft. Both times I have been very pleased with his level of service which has always been friendly, professional and efficient.
Being a property owner and landlord has been a new experience for me.

Matthew made the process of securing a tenant hassle free and he took the extra time to respond to my many queries.

Many thanks for all your help Matthew!"

Natalie Sarian | Rocklands Road, Wollstonecraft

"Dear Marriott Lane,
I am writing to you to thank you for the excellent job Matthew Hanlon has done in leasing our house. Matthew has been polite, efficient and informative throughout the leasing process. He found a family quickly and efficiently to lease the property, he has keep been in contact with me regularly but not to often either, keeping me in the loop when necessary.

Matthew has assisted in the preparation of the house so it was ready to be leased and as we are interstate it had given us peace of mind that Matthew is looking after our main asset as if it were his own – I would recommend Marriott Lane and Matthew it anyone who is thinking of leasing their property."

Mick Travers | Standford Road, Atarmon

"Mr. Matthew Hanlon has been the Property Manager for my unit in River Towers
Wollstonecraft since I engaged Marriott Lane, Real Estate in Crows Nest to manage my unit. He has always managed my property with care and consideration, and when handling difficult tenants has executed his duties in a very professional manner. He always professional and does what is best for client and tenants.
I am very satisfied with Matthew’s management of the property."

Annie Willis | Shirley Road, Wollstonecraft

"Just a note, to thank you for the way in which you have managed the Unit since I began using Marriott Lanes services and how you covered the departure of Mr Halliburton, due on 6/6/2011 (while I was away until 23rd of May).

Not only has a new tenant been found but on Friday 27th of May I received the Marriott Lane cheque for a months rent less your changeover fees. The prompt payment of rent by Marriott Lane and communication from you is appreciated a distinct difference from some other companies.

I look forward to your continued management of the property."

David Mackay | Rocklands Road, Wollstonecraft

"Yes we are 100% happy with everything and thanks very much for your continued help here.
Thanks again…"

Dan Jackson | Falcon Street, Crows Nest

"Hi Matt,

I just wanted to take a moment to commend you for the superb effort you have made & the outstanding service you have provided me since I have transitioned my property management to Marriott Lane.

From the outset, you have set yourself apart going above and beyond what is required. You have been intuitive, shown initiative and commercial acumen and have displayed enthusiasm that is rare in the service industry. I have been very impressed with your professionalism and diligence thus far.

I would have no hesitation in recommending your services to anyone and would add that you bring a distinct advantage to clients who are seeking to maximise their investment return.

Thanks again!"

Abinash Dhungel

"Hi Matthew

I just wanted to say a big thank to you and your staff for your great management of our property.

You have always managed to find excellent tenants and your recent inspection report was very comprehensive with excellent photos.
All queries and work that needs to be carried out are dealt with promptly and efficiently and you always keep me up to date with
What ever is going on regarding the property.

I really appreciate it."

Simone Fitzgerald | Christie Street, Wollstonecraft

"I would like to thank Matthew Hanlon for superb customer service. With Matthew looking after our properties we are made to feel like the number #1 client.

Matthew takes every aspect of property management and all aspects of his work extremely seriously. It’s not just about property with Matthew, it’s about valued clients partnerships..
Matthew is very professional and polite in all his dealings with our tenants, and he demonstrates an enthusiastic passion for his work.

Matthews service comes with extremely prompt and frequent updates, and even courtesy calls when everything is ok just for added reassurance and just to see how we are.

Our reports following property inspections are all very detailed and professionally written, and accompanied by double digit photos! It is this attention to detail, very prompt attention to any issue, and enthusiastic and polite professionalism that makes us thankful to have Matthew looking after us.

We look forward to a long and fruitful relationship."

Michael and Alexandra Loveday

"I have recently placed my unit in Crows Nest as a rental property with Marriott Lane and am writing to say how pleased I have been to date with the excellent service provided by Matthew Hanlon.

Matthew has been extremely patient explaining and providing answers and guidance (as I had not been in this position before) and he certainly displayed a very thorough knowledge of property management.

I have also been impressed with how efficient he has been at keeping me informed of progress every step of the way from organising a handy man and cleaners, etc through to the vetting and selection of tenants.

Not having any experience of the rental property market I originally planned to seek at least a couple of valuations from agents in the Crows Nest area, however, as Matthew was the first one I saw I was so impressed by his professionalism I did not bother looking any further and cancelled the other appointment.

I chose your Company in the first place as I have been receiving your flyers and advertising in my mailbox for many years and had felt that when I did need a real estate agent I would go to Marriott Lane as the advertising always conveyed a highly ethical company who upheld honesty and professionalism as their standards.

Thanking you - I look forward to a long and happy association with Marriott Lane."

Christine Davis | Trafalgar Street, Crows Nest

"I want to thank you for the most professional manner in which you have looked after my property at 4/103 Chandos Street ,Crows Nest.

And a particular thanks in attending to the various inconvenient issues that arose with the last tenant.

I will be using the property for the next year or so but will be definitely using your services again in the not to distant future.

I will be trying to self-mange my North Sydney apartment but if I have any issues will be handing over to you most quickly!!!"

Cecil Levy | Chandos Street, Crows Nest

"Just a quick note to thank you for facilitating such a swift reletting of my property. I was also delighted that you were able to negotiate the rent I was looking for and to have the new tenant move in just after the previous tenant has moved out.
You have always secured excellent tenants and the apartment is always managed very professionally – just what you want for a good investment property.

Thank you."

Sally Cantwell | Shirley Road, Wollstonecraft

"Congrats on your promo and we're both very happy you'll still be managing our property; so far your work has been excellent. It may seem like a small thing but we really appreciate having someone looking after our property we can trust.

Best of wishes for Xmas and the new year. It's nice to see someone with talent being looked after by their company and I hope you'll be managing our property for us in the future.

Please ensure that you managers know how good you are. I highly recommend telling them yourself but if that doesn't work, you can always forward this email."

Brian Hogan | Rocklands Road, Wollstonecraft

"Matthew certainly is in the elite group in his field. I have complete confidence and trust in Matt and his abilities, and he continues to deliver to levels that exceed my expectations."

Paul A. Jones | River Road, Wollstonecraft

"Dear Mathew,
Thanks very much for doing such a great job in renting my apartment with only two days vacancy between tenants.

On that note your agency Marriott Lane has managed the property for over 12 years always finding me excellent tenants and it has never been vacant for more than had more than two weeks at a time in that whole period.

Keep up the good work."

James Pennefather | Elamang Ave, Kirribilli

"Dear Matthew,

We are very happy about your perfect professional and friendly attitude. Thank you so much, Kind Regards, Rita Grigoryan, Nishan Teosian, new tenants from 37/595, Wiillougby Rd."

Rita Grigoryan | Willougby Road, Crows Nest

"Thanks Matt for you quick and pro-active leasing arrangements of this property."

Mark Bennett | Ernest Street, Cammeray

"The service provided by Matthew Hanlon from Marriott Lane has certainly changed my view towards most of the real estate agents as being “all talk and no action” type. In contrast to that, Matthew has really put customer’s benefits into his minds. His efficiency has largely contributed to the fact that that new tenants have moved into my property less than a week since I first contacted Matthew to manage my property. If you would like to have a peaceful mind when it comes to dealing with property management, Matthew certainly is the person who you can rely on."

Jane Chen | Ernest Street, Crows Nest

"I am happy with the service you have provided over the last two years as Property Manager of my unit at 17/161A Willoughby Road, Naremburn.

You found me an excellent tenant in Jim McMillan and took no time at all to replace him with Chanel Berengaria.

Please keep up the good work and thank you for the care you exhibit."

Alice Taylor | Willoughby Road, Naremburn

"I have known Matthew in a business capacity for about 2 years, and in that time he has secured and placed two sets of tenants in an apartment my wife and I own in Crows Nest.
Matthew has always been very thorough in all stages of the placement process and has handled the occasional delays in signing and confirmation in a very businesslike and professional way. He is also someone who has a good sense of humour and I have never observed him appearing stressed or frustrated.
I would gladly recommend Matthew and Marriott Lane Real Estate to anyone looking to rent or buy/sell a property."

Steve Prescott | Crow Nest Road, Waverton

"I rarely type an email of thanks (usually just a phone call), but on this occasion I feel like it is deserved.
As you know, I hold quite a number of properties across a varied portfolio and deal with many people in the property industry to include several agents.

Your servicing of my requirements has been highly valued. In no time at all, you secure a great tenancy for me, leaving not a single day of vacancy with the old tenant moving out, which I attribute to your deft negotiation skills, dedication to the job and positive attitude.

During the process you also kept me up to date the whole time.

Thanks again and I would have no hesitation recommending you to other investors as property manager."

Mark Bennett | Ernest Street, Cammeray

"Matthew has managed our property at ‘The Habitat’ St Leonards for over two years. We have found Matthew to be efficient, reliable, well organised and extremely helpful during this period. On both rental occasions he has secured extremely good tenants.

His advice has always been realistic and sound. He responds to emails quickly and initiates any action that is required promptly.

I have no hesitation in recommending Matthew as a person of integrity and someone who is more than capable of managing a rental property."

Rex Humphreys | Chandos Street, St Leonards

"We are very happy with the service you have given us as our agent liasion for our rental unit in Wolstonecraft over the past 2 years.

We are very impressed with your promptness to all our & the tenants request as well as following up on all issues at hand to completion.

We have minimal worries about the unit under your care. We respect your judgement on selecting good tenants as well as the half yearly reviews/updates on the condition of the place.

We hope to continue the relationship with Marriot Lane & yourself. Thanks again for all your help."

Denise & Chris Madson | Shirley Road, Wollstoencraft

"I am very pleased with the management of the property for the following reasons:

- Rent always paid on time
- Bills etc managed without any problems
- Routine inspections with photos so I can see the state of the flat
- Problems fixed promptly at reasonable rates i.e. dishwasher

I also like receiving the information you send regarding the property market in Australia which is very handy especially as I am living overseas."

Zoe Barn | Shirley Road, Wollstonecraft

"Thanks Matthew. Yes, you guys have been great throughout. The inspections and the photos really help put our minds at ease. Great job, and thanks."

Derek Chan | Sinclair Street, Wollstonecraft

"I just wanted to take the opportunity to pass on my thanks for your ongoing role in managing my investment property at Waverton.

As someone who is consistently flat our with other business interests it is good to know that I have someone who is acting on my behalf in a consistent and proactive manner to ensure that my property is being looked after and maximum value is being derived from my investment.

Thanks again for your efforts and keep up the good work."

Dave Morre | Crows Nest Road, Waverton

"I am Peter Gellert's attorney in Australia (Peter lives in Hungary). In 2001 Peter inherited an apartment in Wollstonecraft. From that time onwards your office managed that property, till November last year. At that time Peter's daughters arrived in Sydney to undertake studies in English.

Regrettably, that meant that we had give notice to our long-term tenant. Matthew Hanlon, who looked after the property at the time, acted in a very professional manner. He was also very helpful at the time when Peter's daughters returned to Hungary and the apartment became vacant again.

Although we had interest from other agents in the area, we gave the management contract to your firm again. We were very pleased that Matthew managed to find a new tenant almost immediately -- the apartment was only vacant for three days!

Before Matthew, there were other people in your office, who looked after the apartment. Naturally, they have also contributed to our decision, but the major factor was Matthew's recent work."

Robert Handelsmann | Shirley Road, Wollstoncraft

"I would like to take this opportunity to thank you for the service you have provided us over the past years.
We have followed your advice and recommendations on many occasions with great results. This is testament to your skills and knowledge of the rental property market. Your communications with us are open and timely and you always conduct yourself in a very professional manner. We are very happy with the tenants you have secured for us and in a very short space of time. Your follow up is excellent, with both us and the tenants. You have the ability to quickly establish a great business relationship which is why you are so successful in your field.

We would have no hesitation in recommending you as a property manager. You have restored our faith after our previous poor experiences with other agents.

Thank you once again Matthew. We look forward to continue doing business with you."

Greg Arnott | Calbina Avenue, Northbridge

"I just wanted to thank you for your efforts with my property.

To be honest, I was seriously considering changing agents a few years back. However, since you joined I have noticed a great improvement in service.

I do appreciate that you have my best interests in mind and have been able to find me good tenants while minimising the costs of minor repairs.

Thanks again for your help."

Tony Roberts | Sinclair Street, Wollstonecraft

"I am happy with everything. Many thanks for all your help in last three years."

Daniel Hou | Rocklands Road, Wollstonecraft

"Dear Matt and Jodie
Thank you for all the good work in managing my unit at 4 Crowther Av, Greenwich for the past year. You make a point of difference in the property management market, with such good professionalism, and a quality of respect for both myself AND the tenants. During the past year, property inspections have been timely and thorough; your dealings with any issues big or small have been consistently reliable and followed through.

I have no hesitation in recommending your services, as I was also referred to you by my neighbour.
Keep up the good work."

Helen Mo | Crowther Avenue, Greenwich

"Matthew Hanlon has been managing our property in Sydney for the last three years and has provided us with great service. Nothing has been too much trouble for him and he has always kept us very well informed with how the property is going and progress with any issues that need sorting out. When we have needed to call him Matthew has always answered his phone. We have also appreciated the regular inspection reports which include photo’s. Getting new tenants was very well managed by Matthew and not only did we get great tenants in a very short time frame, but we were well advised about a rental increase and we had zero vacancy time."

Monica Blanchfield and Matthew Carter | Shirley Road, Wollstonecraft

"Just a quick hello and expression of my gratitude for all the outstanding and excellent work you have been doing in looking after my property in the last couple of years.

The quality of your service is absolutely fantastic and I would recommend you and your agency to everyone without a single doubt.

I must say, have been quite impressed myself and I hope it continues in the same fashion in the future to come.

Great work, well done and I look forward to continuing my relationship in property management with you and Marriott Lane Agency."

Sue Psalmister | Trafalgar Street, Crows Nest

"I just want to send you a quick note to thank you for your professional approach in managing my property.
In addition to your pleasant manner I have found you very approachable with good market knowledge and work ethics.

Over the past few years, I have been pleased that we have been able to manage the property and to maximise the return with minimal stress.

Your advice is always helpful and balanced and I look forward to continuing our working relationship.

I am happy to recommend your services."

Keith Ho | Trafalgar Street, Crows Nest

"I just thought I'd write to express my great appreciation (and pleasant surprise) at the extraordinary level of service I receive from one of your team members, Matthew Hanlon.

As an investor, a vacant investment property is always a bit stressful.

One of our tenants gave notice to vacate our Shirley Road property at the end of their lease, to which we were advised immediately by Matthew. Matthew gave us his assurance that he would get it re-let fast and explained how the property would be marketed for lease.

Matthew not only kept us updated prior to undertaking marketing activities but provided regular pre-emptive follow up, often out of normal business hours and on weekends (unheard of!) Matthew also provided advice and reassurance when things were not going so well with re-letting the property. He made me feel relaxed about the whole process, when I would normally be stressing.

Happily, Matthew has successfully negotiated with a new tenant and extended the lease to the 12 months we desired and secured a rental figure we were not expecting in the current market. Matthew has also managed to ensure that there is no gap between the outgoing and incoming tenant thus ensuring we are not sacrificing any rental income.

My utter delight at how our properties are being managed by Marriot Lane is very unusual today when true customer service seems to be something of a bygone era. The level of service provided by Matthew is certainly not one I have come to expect in dealing with other Realtors, and for that I am very grateful."

Kim Tukian | Shirley Road, Wollstonecraft

"I have no hesitation in recommending Matthew's services as property manager to any prospective property owner.

He has always promptly located fantastic new tenants for the property at the maximum rent that the unit could command and has always communicated with me exactly what is going on.

His professional manner, experience and exceptional customer service allows me to be worry free and confident that my property and tenants are in good hands."

Greer Grocott | Rocklands Road, Wollstonecraft

"To whom is may concern,

I have several properties with Marriott Lane all managed by Matthew Hanlon.

For over 8 years I was with another property management company who I thought were serving my needs to an adequate level. After much persuasion by the team at Marriott Lane I agreed to move over the portfolio.

My experience to date has been extremely pleasing and I must say the passion and commitment Matthew has presented towards his role in managing the properties is 10/10.

The communication lines are regular, feedback precise and my comfort levels of knowing all is sorted are 100%.

It is with this in mind that I would never hesitate in recommending the team at Marriott Lane if you are looking at a property manager."

Grant Philipp

"The service from an overseas perspective is brilliant. The management of the property is with people I trust (via a strong relationship built with integrity and diligence). We have been kept informed promptly of all events (even though I'm slack in replying) and the service has been second to none.

The PDF format each month is well set out and very easy to follow.

Overall, I would (and have) highly recommended Marriott Lane to other landlords and shared the good experience we have had.

I'd like to personally thank you through the whole process; moving overseas was quite stressful and it was great to have you look after the property so well."

Brian Hogan | Rocklands Road, Wollstonecraft

"Regarding the recent letting of my investment property in Naremburn, I was thoroughly impressed with how swiftly you let it out, whilst achieving no vacancy.

I was also most pleased with how you kept me informed of the whole process and advised me of possible candidates that would be suitable for the property.

I understand that you had a difficult situation with the previous management of the property, but prevailed and in the end achieved an amicable result.

I would have no hesitation in recommending your services to other investors."

Walter Ashton | Willoughby Road, Naremburn

"Dear Matthew,

Thanks for your email correspondence. Obviously the tenants have been looking after the property very well and thank you for finding me such good tenants.

Please go ahead with the rent increase as discussed. You have always handled this issue very well with your expertise and experience and I am sure that you have made the right decision.

With the festive season approaching, may I wish you and your colleagues at Marriot Lane a very merry Christmas and all the best for the year 2011. Thank you again for looking after my property so well over the years.

Mark and Vicky Brady, 8/32 Christie Street Wollstonecraft & 50 Ernest street Crows Nest, 16 December 2010
I would like to express my thanks at an exceptional job done in relation to the letting of Ernest St, Crows Nest.
Since the initial contact with Jodie service has been outstanding, with Matt always available and (in the spirit of the season) always jovial, despite some testing circumstances.

Matt's service to date has completely justified placing both our rental properties with Marriott Lane.

Thankyou again and have a Merry Christmas."

Virginia Chin | Russell Street, Wollstonecraft

"I am writing to thank you for your recent involvement in my investment property in Wollstonecraft. When I first contacted you in November, I had a very difficult and stressful situation with the tenant. In a professional manner, you have achieved an amicable solution for all parties involved.

I appreciate very much the large amount of time and effort you spent to organize specialist inspections and collect evidence for the potential lawsuit, without which the subsequent negotiations with the tenant might not have been so successful.

Being outside of Australia and naturally feeling anxious, I am also thankful for your frequent feedbacks by means of emails and phone calls.

On top of that, I’m very impressed by your swift action to secure an excellent tenancy within one day after the property was advertised. Bearing in mind that it's so close to the X’mas and New Year holiday period, I am sure this should be the most difficult time of the year to achieve that!

Once again, my thanks go out to you! I look forward to a long and prosperous relationship."

Murray H. Luo | Nicholson Street, Crows Nest

"I am sending this e-mail in appreciation of the professional attitude of Matthew Hanlon in regards to looking after my property at 9/195 Ernest St, Cammeray.

The recent inspections and any communication Matthew has been diligent, timely and always gives professional advice.

I felt I wanted to send this onto you as I appreciate his work."

Mrs Cecilia O'Neill | Ernest Street, Cammeray

"I would very much like to express my deepest thanks, again, for the assistance given me by your Matthew Hanlon in renting my second property at No. 19 Ivy Street, Wollstonecraft last week.

Mathew truly showed his professional colours in liaising between me as the landlord and the very lovely tenants that have taken the property on a six months' lease at this stage.

My property is not exactly easy to understand as it has among its features a more heritage style and facilities that go with it and I was very impressed that Matthew was able to convey this to various people interested. It took quite a lot of communication back and forth but has certainly paid off with no uncertainty between me and the new tenants.

The tenants chosen for the property are delightful and after meeting them briefly we can all be left in peace to enjoy our lifestyles whilst at the same time, leaving a door open always for them should any problems arise.

Matthew has taken a great deal of care in paying attention to detail - something that seems very rare these days with so many real estate agents when they are so busy.

Believe me - it is very much appreciated and furthermore I feel it is essential that paperwork, inspections, arrangements for access and ongoing liaison exists. I feel sure as a landlord I will have no problems with Marriott Lane in their handling of my property.

Please thank Matthew for me and again Wayne, thank you for your ongoing very high standard service in the community."

Patricia Reynolds | Ivy Street, Wollstonecraft

"Some feedback for you re Matt Hanlon. He far outshines any property manager that I have been associated with in terms of capability and execution. He delivers on his commitments and is so effective that sometimes I forget I have a rental property at all.

His property management skills and expertise shouldn’t go unnoticed either. I have no doubt that his approach, sense of urgency and level of effectiveness is the key to his success in managing this property to the satisfaction of both tenant and owner."

Paul Jones | River Road, Wollstonecraft

"Dear Matthew,

I would like to thank you and your team for finding tenants for our property. At a quiet time of year to find good tenants within days of advertising the property was great.

Many thanks,

Tom"

Tom Nicja | Rocklands Road, Wollstonecraft

"Thank you for your professional service. Job well done.
Thanks, Antonio"

Antonio Fung Chung | Christie Street, Wolltoncraft

"I would like to send a quick email to pass on my sincere thanks to Matthew Hanlon for his persistent and ongoing service.
Matthew is a consummate professional and is a real asset to your organisation.
I have dealt with many property managers in my time and the skill set of the majority is poor to say the least. Matthew has been a real pleasure to deal with, both during normal proceedings and the minor hiccups that have occurred.

I hope it is well recognised within Marriott Lane that Matthew is a real and quality employee.

I have no issues recommending or using Marriott Lane in the future based on my dealing with Matt."

Nick Sinclair | Sailors Bay Road, Northbridge

"Our flat has been lease our via Marriott Lane for over 3 years now and Matthew is far and away the best portfolio Manager we have ever had. He is pro-active, reliable, easy to deal with and always has the owners best interests at heart.

Just recently he has undertaken inspections of our property and recommended a course of action that has saved us considerable money.

This is in addition to last year when we were overseas and dealing with Matthew only via email that again he managed a difficult situation with the tenant very well and very one ended up happy. He is a great operator."

Martin Wise | Willoughby Road, Naremburn

"I have decided to sell my unit and I would like to take this opportunity to thank you and your team for looking after me so well during the time you managed my unit.

In particular I thank Matthew Hanlon for all the help and hard work he did for me. He always managed to lease my unit for me and always at an increase in the rent even in difficult times.

Recently the Body Corporate had to do major work in my unit and at the time I was overseas so Matthew undertook all this extra work on my behalf. Ha had to act as my Project Manager overseeing the work arranging to have the unit painted and organising the laying of carpet.

At the same time he kept in constant contact with me so that I was aware of how the work was progressing. I am very happy with the management of my unit and I have no hesitation in recommending Marriott Lane to prospective clients."

Betty Morris | Shirley Road, Wollstonecraft

"Thanks Matthew, you have done a great job with this and we appreciate the updates you have provided us with throughout the process.

We are super busy organising lots of different parts of our relocation at the moment and it has been a big relief knowing you have kept us in the loop. Thanks for your great work."

Kay Pawson | Miller Street, Cammeray

"An appreciative note to thank you for your assistance in the successful leasing of my unit. Because I do not live in Sydney your courteous attention to details and negotiations in phone conversations were much appreciated."

Keith Moore | McMahon Point

"ML have been managing our property rental in Greenwich since mid 2005 and just over a year ago MH joined Marriott’s becoming our contact person within the agency.

From a property management perspective our house probably isn’t the simplest to manage and there’s been a few times that we’re required his attention and support and he’s always managed to handle each situation admirably.

Since joining Marriott’s, Matthew has been both professional and incredibly delightful to deal with during some unusual one-off occurrences: possum eradication, carpet repairs & new fencing to name a few. Matthew particularly deserves accolades during a tenancy change over at Christmas time when faced an incredibly tetchy ex-tenant. As we sourced resolution for the ex- tenant, Matthew was able to demonstrate the necessary strength of character required for the difficult situation whilst also keeping our interests at the fore. All the while he was communicative with me, with a positive & supportive attitude, and often with great humour which really helped ease the tension of the situation.

I always feel that he’s doing the best for both the landlord and the tenant and he is a great asset to ML."

Belinda Evans | Wisdom Road, Greenwich

"Matthew,

Whilst I have always had good professional service from ML in leasing the above property I must comment that you have “raised the bar” in the service provided by you.

Very much appreciated."

Robert Moore | Crows Nest Road, Waverton

"I wanted to pass on my compliments as to how you have managed the selection and moving in of the new tenant. You have taken much of the load from me. As you know I am really busy so don’t have the time to get caught up in the details of what is happening – you took all of that hassle away from me and for that I thank you."

Jenny Dempsey | Wheatleigh Street, Naremburn

"Whilst I have always had good professional service from Marriott Lane in leasing the above property I must comment that you have “raised the bar “ in the service provided by you.

Very much appreciated.

All the best for the Christmas season and 2010."

Robert Moore | Crows Nest Road, Waverton